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Rank
239th
Out of 676

The Helmsley Park Lane

Average Price: $439  
 
Hotel Class:
36 Central Park South
New York City, 10019-1600 View map  
4-Star Hotel Rank: 76 of 106
Average review rating: 3.63
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Attentive
Appears in 29 comments. 
The following words were used in comments with Attentive:
$ (5)   arrival (2)   breakfast (2)   charged (2)   clean (2)   friendly (4)   generous (2)   hotel (4)   love (2)   need (2)   nice (2)   night (2)   not (8)   pleasant (2)   reception (2)   room (9)   service (7)   special (2)   staff (15)   well (2)    
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1. I was greeted every day by friendly, knowledgeable,attentive staff.
"What a wonderful stay!!! " Read full review on TripAdvisor   5/7/2012 Vote      
2. Staff were EXCEPTIONALLY nice and attentive; not just reception but EVERYONE.
"The perfect location " Read full review on TripAdvisor   5/6/2012 Vote      
3. attention to deal seemed to be the key.
"I don't understand some of the bad reviews... " Read full review on TripAdvisor   4/16/2012 Vote      
4. Restaurant staff were attentive, and not overbearing.
"Great Hotel Park Lane " Read full review on TripAdvisor   3/30/2012 Vote      
5. not very attentive.
"Great location across from Central Park with subway out the door " Read full review on TripAdvisor   2/9/2012 Vote      
6. not very attentive other than the concierge.
"Great location across from Central Park with subway out the door " Read full review on TripAdvisor   2/9/2012 Vote      
7. Loved the location, the staff were attentive and went the extra mile The hotel is smaller than others i have stayed in so you were able to get the lifts at all times, i never had to wait.
"for me the best hotel i have stayed in " Read full review on TripAdvisor   1/4/2012 Vote      
8. When brought to the attention of the front desk they agreed it was a bedbug bite and said they would quarantine the room.
"Suffocating heat then bed bugs! " Read full review on TripAdvisor   12/5/2011 Vote      
9. As with most NYC hotels and restaurants, service staff expect to be tipped fairly generously (we generally give $2/bag to the bellman, $3 to the doorman, $5/night to the housekeeping staff, and round up the room service meal charge to the nearest $5) - but we've always found the staff to be helpful and attentive, and many of them even remember us by name.
"Overpriced Luxury Hotel Not Suitable for Business - Some rooms have great view of Central Park, Though " Read full review on TripAdvisor   11/22/2011 Vote      
10. The location is good and the room was sizeable enough but attention to detail needs improving - there was a broken light in the bathroom and the phone wasn't working.
"Not great service " Read full review on TripAdvisor   11/21/2011 Vote      
   
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