The Westin New York at Times Square, New York City, Professional

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OpinionWell
Rank

77th

Out of 676

The Westin New York at Times Square	Average Price: $433 Check Rates

Hotel Class:

270 West 43rd Street

New York City, 10036 View map

4-Star Hotel Rank: 32 of 106
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (38) adequate (37) awesome (63) beautiful (120) best (233) better (228) big (185) cares (92) cheaper (33) clean (752) comfortable (514) comfy (87) convenient (138) courteous (55) decent (77) efficient (85) excellent (310) exceptional (65) fabulous (58) fantastic (195) fast (49) free (279) fresh (54) friendly (474) fun (34) generous (36) good (830) great (1368) happy (79) heavenly (181) helpful (584) huge (106) liked (428) love (226) new (759) nice (779) outstanding (32) perfect (239) pleasant (95) pleased (44) plenty (99) positive (44) professional (58) quiet (183) reasonable (91) responsive (31) spacious (179) superb (31) welcoming (80) wonderful (199)

Professional

Appears in 84 comments.

The following words were used in comments with Professional:
clean (4) comfortable (4) courteous (11) decorate (4) desk (4) efficient (5) extremely (7) friendly (26) great (3) helpful (15) hotel (15) need (3) nice (5) not (3) pleasant (7) polite (3) room (12) service (8) staff (52) wondering (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is very professional and make the property a welcoming place.

"Great location, fix housekeeping issues for 4 star rating. " Read full review on TripAdvisor 4/23/2012 Vote

2. The front desks were very efficent and helpful, be it checking us in, storing luggage, printing vouchers, providing directions or hailing a taxi, and i left feeling that everyone was very professional and effective.

"A big thank you to a very professional team! " Read full review on TripAdvisor 4/2/2012 Vote

3. I must say the staff was pleasant and professional and that is the only reason i give it two stars.

"NOT WORTH THE MONEY " Read full review on TripAdvisor 3/19/2012 Vote

4. Every staff member we spoke to was professional and courteous.

"Great Hotel and Great Location " Read full review on TripAdvisor 3/12/2012 Vote

5. Simply put, service is professional, attentive and efficient.

"Great service from Casey! " Read full review on TripAdvisor 2/22/2012 Vote

6. The staff was friendly, courteous & professional.

"Great Time at the Westin " Read full review on TripAdvisor 2/17/2012 Vote

7. Every staff member I dealt with was professional, courteous and knowledgable about the hotel and area.

"Great location, great service! " Read full review on TripAdvisor 1/10/2012 Vote

8. At the W Times Square where I've also stayed, the employees are young, friendly, and professional.

"Very slow front desk service! " Read full review on TripAdvisor 12/29/2011 Vote

9. All of the staff that we encountered were helpful, polite and professional.

"Very pleasant stay. " Read full review on TripAdvisor 12/22/2011 Vote

10. Nice professionally run hotel .

"Good-what you would expect " Read full review on TripAdvisor 10/28/2011 Vote