The Westin New York at Times Square, New York City, Helpful

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Rank

77th

Out of 676

The Westin New York at Times Square	Average Price: $433 Check Rates

Hotel Class:

270 West 43rd Street

New York City, 10036 View map

4-Star Hotel Rank: 32 of 106
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (38) adequate (37) awesome (63) beautiful (120) best (233) better (228) big (185) cares (92) cheaper (33) clean (752) comfortable (514) comfy (87) convenient (138) courteous (55) decent (77) efficient (85) excellent (310) exceptional (65) fabulous (58) fantastic (195) fast (49) free (279) fresh (54) friendly (474) fun (34) generous (36) good (830) great (1368) happy (79) heavenly (181) helpful (584) huge (106) liked (428) love (226) new (759) nice (779) outstanding (32) perfect (239) pleasant (95) pleased (44) plenty (99) positive (44) professional (58) quiet (183) reasonable (91) responsive (31) spacious (179) superb (31) welcoming (80) wonderful (199)

Helpful

Appears in 882 comments.

The following words were used in comments with Helpful:
arrival (27) clean (47) comfortable (30) concierge (114) courteous (38) desk (100) extremely (60) friendly (221) good (27) great (71) hotel (150) location (51) need (31) nice (54) not (82) pleasant (31) polite (49) room (107) service (52) staff (533)

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1. Staff are truly amazing- always friendly and helpful.

"How to be spoiled in New York City! " Read full review on TripAdvisor 5/22/2012 Vote

2. The staff were helpful and very friendly any problems were dealt with promptly.

"april in new york " Read full review on TripAdvisor 5/21/2012 Vote

3. The staff especially the front desk was very helpful and pleasant.

"Short New York family visit " Read full review on TripAdvisor 5/18/2012 Vote

4. He was cheerful, bright, helped me find a room I'd be comfortable in.

"So nice at the front desk! " Read full review on TripAdvisor 5/17/2012 Vote

5. We had great experience with the 'service express' button, calling for extra towels, baggage help, check out, etc.

"great place to stay " Read full review on TripAdvisor 5/11/2012 Vote

6. And a guy named Brian who works downstairs, maybe as a doorman? He was the only helpful staff.

"Only thing going for it is the location. " Read full review on TripAdvisor 5/7/2012 Vote

7. The hotel staff were helpful and friendly.

"Clean- friendly in the Heart of everything! " Read full review on TripAdvisor 4/30/2012 Vote

8. So, all in all - staff went out of their way to help in everything.

"Fantastic New York Experience - what a room " Read full review on TripAdvisor 4/27/2012 Vote

9. The staff were very good and helpful.

"Fantastic New York Experience - what a room " Read full review on TripAdvisor 4/27/2012 Vote

10. The porters were very polite and helpful.

"Good location, good hotel " Read full review on TripAdvisor 4/25/2012 Vote