Castle Hilo Hawaiian Hotel, Hilo, Responsive

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OpinionWell
Rank

1st

Out of 43

Castle Hilo Hawaiian Hotel	Average Price: $180 Check Rates

Hotel Class:

71 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 1 of 3
Average review rating: 3.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (85) , MyTravelGuide (32) , TripAdvisor (445) , YahooTravel (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (10) adequate (10) awesome (10) beautiful (88) best (98) better (53) big (82) cares (15) clean (235) cleanliness (8) comfortable (85) convenient (33) cool (11) courteous (13) decent (26) delicious (8) efficient (12) excellent (38) exceptional (20) fancy (11) fantastic (12) free (88) fresh (20) friendly (135) generous (11) good (251) gorgeous (7) great (233) happy (18) helpful (84) huge (14) liked (113) love (43) new (31) nice (226) outstanding (10) perfect (19) perfectly (7) pleasant (34) plenty (17) positive (8) professional (11) quiet (40) reasonable (35) responsive (6) spacious (29) spectacular (14) superb (7) welcoming (7) wonderful (20)

Responsive

Appears in 6 comments.

The following words were used in comments with Responsive:
attraction (3) convenient (2) decorate (2) friendly (2) good (3) hotel (2) location (2) offers (2) park (2) quiet (2) staff (5) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was responsive to requests and friendly with aloha spirit.

"Perfect for the mid-range traveller " Read full review on TripAdvisor 2/21/2012 Vote

2. The staff was friendly, and responsive to our requests.

"Major Disappointment " Read full review on TripAdvisor 10/17/2011 Vote

3. The staff was professional and responsive to our needs.

"Best Hotel in Hilo " Read full review on TripAdvisor 8/13/2011 Vote

4. vThis hotel offers all the necessities: cleanliness, quiet, attractive decor, good restaurant, responsive staff, convenient location, beautiful park next door, and knockout view of the harbor and Mauna Kea, It is not, thank goodness, Vegas or Miami Beach style,.

"For most travelers, this is a best buy' " Read full review on TripAdvisor 8/1/2010 Vote

5. This hotel offers all the necessities: clean, quiet, good restaurant, responsive staff, convenient location, attractive decor, very attractive coconut island park adjoining, fine jogging area, and a view on the lagoon side of the harbor and Mauna Kea that is a knockout.

"For most travelers, this is a best buy' " Read full review on TripAdvisor 8/1/2010 Vote

6. I did read the post regarding some planned rennovation from the manager in response to another negative review.

"Ick " Read full review on TripAdvisor 1/25/2010 Vote