Castle Hilo Hawaiian Hotel, Hilo, Pleasant

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Rank

1st

Out of 43

Castle Hilo Hawaiian Hotel	Average Price: $180 Check Rates

Hotel Class:

71 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 1 of 3
Average review rating: 3.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (85) , MyTravelGuide (32) , TripAdvisor (445) , YahooTravel (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (10) adequate (10) awesome (10) beautiful (88) best (98) better (53) big (82) cares (15) clean (235) cleanliness (8) comfortable (85) convenient (33) cool (11) courteous (13) decent (26) delicious (8) efficient (12) excellent (38) exceptional (20) fancy (11) fantastic (12) free (88) fresh (20) friendly (135) generous (11) good (251) gorgeous (7) great (233) happy (18) helpful (84) huge (14) liked (113) love (43) new (31) nice (226) outstanding (10) perfect (19) perfectly (7) pleasant (34) plenty (17) positive (8) professional (11) quiet (40) reasonable (35) responsive (6) spacious (29) spectacular (14) superb (7) welcoming (7) wonderful (20)

Pleasant

Appears in 56 comments.

The following words were used in comments with Pleasant:
balcony (4) beauty (4) clean (3) desk (6) expectation (4) good (5) great (4) helpful (5) hotel (19) lobby (4) location (5) nice (5) not (6) park (5) quiet (3) service (4) staff (19) surprise (11) view (8) well (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall, the staff were extremely nice and helpful, the location right on the water was great, and there was a nice Japanese garden just next to the hotel that was pleasant to walk in.

"Nice location, a bit dated " Read full review on TripAdvisor 5/7/2012 Vote

2. The lobby is always clean and tidy and the staff pleasant to deal with.

"Hilo Hawaiian - the best in the area. " Read full review on TripAdvisor 5/6/2012 Vote

3. Once in the room (yes it is a bit outdated) we were pleasantly surprised by the beautiful view of Coconut Island and the bay.

"waking up to the sound of the ocean " Read full review on TripAdvisor 4/30/2012 Vote

4. The lobby is always clean and tidy and the staff pleasant to deal with.

"Stay here - its the best on Banyan Drive " Read full review on TripAdvisor 4/28/2012 Vote

5. Lovely view of the ocean, lots of birds visit the balconies, it is very quiet and pleasant.

"Decent Hotel " Read full review on TripAdvisor 1/31/2012 Vote

6. staff very pleasant.

"not much choice " Read full review on TripAdvisor 1/16/2012 Vote

7. The staff was pleasant and professional.

"Not a lot of choices in Hilo " Read full review on TripAdvisor 1/1/2012 Vote

8. ' The Chinese woman at the front desk was rude and had no idea about how to great guests or be pleasant to customers.

"Room smells and cooks can't cook " Read full review on TripAdvisor 12/22/2011 Vote

9. Staff pleasant and helpful.

"Pleasant three day stay " Read full review on TripAdvisor 12/10/2011 Vote

10. We spent one night in this hotel after flying in from San Francisco (via Honolulu) and had a very pleasant experience.

"A pleasant introduction to Big Island " Read full review on TripAdvisor 9/29/2011 Vote