Castle Hilo Hawaiian Hotel, Hilo, Courteous

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Rank

1st

Out of 43

Castle Hilo Hawaiian Hotel	Average Price: $180 Check Rates

Hotel Class:

71 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 1 of 3
Average review rating: 3.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (85) , MyTravelGuide (32) , TripAdvisor (445) , YahooTravel (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (10) adequate (10) awesome (10) beautiful (88) best (98) better (53) big (82) cares (15) clean (235) cleanliness (8) comfortable (85) convenient (33) cool (11) courteous (13) decent (26) delicious (8) efficient (12) excellent (38) exceptional (20) fancy (11) fantastic (12) free (88) fresh (20) friendly (135) generous (11) good (251) gorgeous (7) great (233) happy (18) helpful (84) huge (14) liked (113) love (43) new (31) nice (226) outstanding (10) perfect (19) perfectly (7) pleasant (34) plenty (17) positive (8) professional (11) quiet (40) reasonable (35) responsive (6) spacious (29) spectacular (14) superb (7) welcoming (7) wonderful (20)

Courteous

Appears in 13 comments.

The following words were used in comments with Courteous:
clean (2) desk (2) helpful (3) hotel (2) positive (2) professional (2) quick (2) service (2) staff (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is courteous and helpful.

"Comforting hotel " Read full review on TripAdvisor 3/12/2012 Vote

2. It was beautiful and clean and the staff was courteous.

"Great Hotel! " Read full review on TripAdvisor 10/24/2011 Vote

3. Very friendly, helpful, courteous, efficient (but not very knowledgeable about bus timetables etc.

"Basic Hotel with Excellent Staff " Read full review on TripAdvisor 4/19/2011 Vote

4. Hotel staff from front desk, bell captain and housekeeping provide 'aloha' services which is relected in their courteous, professional manner of treating guess, clean premises and rooms.

"Staff immediately address concerns with courteous service. " Read full review on TripAdvisor 9/3/2010 Vote

5. The staff was courteous.

"Great for the price! " Read full review on TripAdvisor 7/10/2010 Vote

6. The women at the reception desk, all in proper Hawaiian dress, are professional and courteous.

"A Surprize Joy " Read full review on TripAdvisor 2/15/2010 Vote

7. The staff is quick and courteous.

"Perfect for why you should be in Hawaii " Read full review on Expedia 9/11/2009 Vote

8. The staff is quick and courteous.

"Perfect for why you should be in Hawaii " Read full review on Expedia 9/11/2009 Vote

9. The staff was courteous.

"Great Budget Hotel " Read full review on TripAdvisor 10/2/2008 Vote

10. Positive factors:1) Next to Water and near many stores in Hilo2) Small but nice pool3) courteous staff who let us check in 4 hours early since we wanted to drop our stuff off at the hotel at 11AM before driving to the Volcano park.

"Ok Hotel for Hilo Side " Read full review on TripAdvisor 9/5/2007 Vote