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Rank
34th
Out of 543

Bonnet Creek

Average Price: $253  
 
Hotel Class:
9560 Via Encinas
Orlando, 32830 View map  
0-Star Hotel Rank: 7 of 204
Average review rating: 4.24
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (28) , Travelocity (2) , TripAdvisor (905)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 43 comments. 
The following words were used in comments with Rude:
annoy (2)   arrival (2)   attitude (2)   bad (3)   computer (2)   desk (5)   experience (4)   extremely (4)   fireworks (2)   generous (2)   high (4)   management (3)   nice (2)   night (3)   not (7)   pressure (4)   resort (4)   room (9)   staff (10)   view (3)    
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1. Although no one was ever rude or unpleasant -- the staff was very apologetic, empathic, and courteous -- these 'challenges' are not acceptable.
"Unsanitary conditions " Read full review on TripAdvisor   5/11/2012 Vote      
2. Overall the resort is top notch, the only problem we encountered was that there must have been a membership drive going on and the some guest became a bit rude.
"Great Stay with the family " Read full review on TripAdvisor   1/26/2012 Vote      
3. Other times the sales staff seem a bit put off and rude when walking around the grounds.
"On Disney property!!! Free shuttles to Disney! " Read full review on TripAdvisor   1/22/2012 Vote      
4. I don't know if we will return just based on our experience with Lou he was just downright rude.
"Nice resort but not so great service " Read full review on TripAdvisor   1/9/2012 Vote      
5. But his attitude with us was one of annoyance and making us wait 30 minutes with 3 young kids was just plain rude.
"Nice resort but not so great service " Read full review on TripAdvisor   1/9/2012 Vote      
6. The 'manager' Angela who is untrained rude and uneducated proceeded to attack me.
"No service " Read full review on TripAdvisor   1/8/2012 Vote      
7. The people we spoke with were lying to our faces and rude.
"Beautiful grounds and unit, excellent location but stay away from the SALES PEOPLE! " Read full review on TripAdvisor   1/3/2012 Vote      
8. At check-in, not only was the staff rude, but they also lied to us and then kept us waiting for nearly 2 hours despite the fact our room had been ready for us since 10 that morning.
"Bad experience " Read full review on TripAdvisor   12/28/2011 Vote      
9. Woman there was very rude (first rude employee we found in the 2 weeks we were there) Said she would take care of it.
"Not my first choice nor my last. " Read full review on TripAdvisor   11/5/2011 Vote      
10. We expected a sales pitch for purchase but a couple accompanying us were treated rudely because they were not considered eligible for purchases (but were.
"Excellent location with shuttle to Disney properties is a plus... " Read full review on TripAdvisor   10/26/2011 Vote      
   
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