Bonnet Creek, Orlando, Problem

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OpinionWell
Rank

34th

Out of 543

Bonnet Creek	Average Price: $253 Check Rates

Hotel Class:

9560 Via Encinas

Orlando, 32830 View map

0-Star Hotel Rank: 7 of 204
Average review rating: 4.24

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (28) , Travelocity (2) , TripAdvisor (905)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (38) avoid (27) bad (106) bed bugs (22) big deal (26) broken (21) bug (11) complain (59) complaint (60) difficult (10) dirty (24) disappoint (68) downside (22) expensive (40) frustrated (14) gross (7) hard (67) hardly (11) hassle (23) hate (8) horrible (22) inconvenient (12) issue (130) lack (35) lazy (10) loud (41) mad (11) mistake (14) negative (60) noise (98) noisy (23) odor (22) poor (36) pricey (19) problem (226) ridiculous (13) roach (10) rude (44) shock (13) slow (26) smell (50) terrible (22) tiny (13) too small (7) uncomfortable (15) unfortunate (28) worn (9) worst (23) would have liked (9) wrong (24)

Problem

Appears in 196 comments.

The following words were used in comments with Problem:
cares (6) desk (7) few (8) guest (5) hotel (8) liked (5) maintenance (5) management (11) never (16) night (8) noise (11) not (51) park (13) pool (7) resort (20) reviews (8) room (26) service (17) shuttle (9) staff (15)

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1. The only problem we encountered with the staff was a tardy bell-hop as we were checking out (we had to wait 15 minutes).

"Resort Report " Read full review on TripAdvisor 5/20/2012 Vote

2. The next morning I went and had a long discussion with one of the assistant managers who listened very carefully and took notes and committed to research the problems and find out what had happened.

"Unrealized Potential " Read full review on TripAdvisor 5/15/2012 Vote

3. The couch and the chair had worn places on them and there was a note saying that they had had a problem with the manufacturer that they were working out, but that is the only complaint.

"Wonderful place near Disney " Read full review on TripAdvisor 5/4/2012 Vote

4. We did not have any problem with parking at this resort.

"Satisfied Owner and Guests " Read full review on TripAdvisor 4/25/2012 Vote

5. Every time I complained about something the staff was apologetic and tried to correct but really, during one 18 hour period how many problems do you need?.

"Nice property but service must be optional " Read full review on TripAdvisor 4/21/2012 Vote

6. We had a few minor problems with various items in the unit.

"First stay. " Read full review on TripAdvisor 4/18/2012 Vote

7. When we reported these to maintenance, I have to say that their response time to fix these problems was fantastic.

"Not the best, but not too bad " Read full review on TripAdvisor 4/16/2012 Vote

8. problem resolved.

"Return to Bonnet Creek: Another Wonderful Stay " Read full review on TripAdvisor 4/12/2012 Vote

9. The desk also called a while later to make sure that the problem had been taken care of.

"Great Stay " Read full review on TripAdvisor 4/7/2012 Vote

10. The manager was nice but moved us because of an ant problem not because we were unhappy with the room.

"Thin walls, ants, unsympathetic staff " Read full review on TripAdvisor 3/22/2012 Vote