Bonnet Creek, Orlando, Complaint

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OpinionWell
Rank

34th

Out of 543

Bonnet Creek	Average Price: $253 Check Rates

Hotel Class:

9560 Via Encinas

Orlando, 32830 View map

0-Star Hotel Rank: 7 of 204
Average review rating: 4.24

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (28) , Travelocity (2) , TripAdvisor (905)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (38) avoid (27) bad (106) bed bugs (22) big deal (26) broken (21) bug (11) complain (59) complaint (60) difficult (10) dirty (24) disappoint (68) downside (22) expensive (40) frustrated (14) gross (7) hard (67) hardly (11) hassle (23) hate (8) horrible (22) inconvenient (12) issue (130) lack (35) lazy (10) loud (41) mad (11) mistake (14) negative (60) noise (98) noisy (23) odor (22) poor (36) pricey (19) problem (226) ridiculous (13) roach (10) rude (44) shock (13) slow (26) smell (50) terrible (22) tiny (13) too small (7) uncomfortable (15) unfortunate (28) worn (9) worst (23) would have liked (9) wrong (24)

Complaint

Appears in 91 comments.

The following words were used in comments with Complaint:
bed (7) biggest (4) clean (4) comfortable (3) complaints (91) furniture (3) hard (3) need (3) never (6) nice (3) night (4) not (12) park (7) pool (5) reservation (3) resort (5) room (18) small (4) staff (3) wall (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint was, some of the other guests liked to leave trash sitting in the hall way, but I can't stress how nice this place was.

"Honeymoon Stay " Read full review on TripAdvisor 5/18/2012 Vote

2. Our only complaint was the check-in process.

"Relaxing Vacation " Read full review on TripAdvisor 5/18/2012 Vote

3. The only tiny complaint is that the wi-fi didn't work.

"Great experience. " Read full review on TripAdvisor 5/5/2012 Vote

4. But I've not heard of that complaint from anyone else, so I guess I was just 'lucky'.

"Building 2, 7th floor fireworks viewing room " Read full review on TripAdvisor 5/5/2012 Vote

5. The couch and the chair had worn places on them and there was a note saying that they had had a problem with the manufacturer that they were working out, but that is the only complaint.

"Wonderful place near Disney " Read full review on TripAdvisor 5/4/2012 Vote

6. My only complaint was that the furniture was dusty.

"Thoughts on Our Second Visit " Read full review on TripAdvisor 4/15/2012 Vote

7. Our main complaint was the check in system.

"Beautiful resort " Read full review on TripAdvisor 2/23/2012 Vote

8. My main complaint is the customer service.

"So-so, with the added addition of bed bugs " Read full review on TripAdvisor 2/21/2012 Vote

9. We stayed in tower 6 and I do not have one complaint.

"Great place! " Read full review on TripAdvisor 2/20/2012 Vote

10. They wouldn't refund any portion of the total, considering all the issues/complaints.

"Horrible Low Class Resort " Read full review on TripAdvisor 1/17/2012 Vote