7. Internet was $13/day with a 3-meg limit (not 3-gig, 3-meg); the TV was quite small for the size of the room; we had no cleaning service for two days and then only when I called the front desk; cleaning staff didn't speak English; the bathroom lacked exhaust which made for a steamy shower; two elevators are required to get down to street level, one down to the lobby on 11, then a different bank of lifts to the groundMitigating the problem: Manager comped the internet after I mentioned it, and even offered to move us to a river view.