Westin New Orleans, New Orleans, Apologetic

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Rank

21st

Out of 427

Westin New Orleans	Average Price: $285 Check Rates

Hotel Class:

100 Rue Iberville

New Orleans, 70130-1106 View map

4-Star Hotel Rank: 8 of 37
Average review rating: 3.72

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (94) , MyTravelGuide (158) , TripAdvisor (410) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (7) apologetic (8) avoid (8) awful (5) bad (42) big deal (6) broken (10) chipped (4) complain (10) complaint (17) dated (5) difficult (9) dirty (28) disappoint (24) disgust (5) disturbing (5) downside (10) expensive (21) filthy (5) frustrated (6) hard (16) hassle (6) horrible (14) inconvenient (10) irritate (3) issue (34) lack (11) loud (6) mess (3) mold (3) negative (9) noise (35) noisy (9) outdated (7) poor (6) poorly (3) pricey (4) problem (73) ridiculous (5) rude (10) slow (31) smell (22) stain (7) terrible (8) unacceptable (8) uncomfortable (5) unfortunate (10) worn (11) worst (9) wrong (9)

Apologetic

Appears in 8 comments.

The following words were used in comments with Apologetic:
desk (2) does (2) hotel (2) night (2) not (3) offers (3) reasonable (2) service (2) staff (3) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. She was very apologetic and offered me a couple of options to help rectify the displeasure we had endured.

"Took the twins to see the "Big Easy" " Read full review on TripAdvisor 11/15/2011 Vote

2. I will say that the lady at the front desk was apologetic the next morning and kindly comped my internet charges for one night.

"Disappointing ... how the mighty have fallen! " Read full review on TripAdvisor 8/1/2011 Vote

3. We just spent two nights from hell at the Westin Canal Place, and the only reason I'm giving it two stars instead of one star is because the staff was reasonably friendly and apologetic, and the view from the lobby remains spectacular (when an obnoxious drunk girl is not passed out on the couch, that is).

"Disappointing ... how the mighty have fallen! " Read full review on TripAdvisor 8/1/2011 Vote

4. I did contact the front desk who put me in touch with the Restaurant manager who was very pleasant and apologetic.

"Just Average " Read full review on TripAdvisor 10/16/2008 Vote

5. We were refunded our room and breakfast and Auriel (staff) was very apologetic.

"Major Regret! " Read full review on TripAdvisor 5/20/2008 Vote

6. The staff was very apologetic for being given false information.

"Major Regret! " Read full review on TripAdvisor 5/20/2008 Vote

7. They were also apologetic for the fact that the hotel does not currently offer valet service (but they had no explanation).

"Stay could have been better " Read full review on TripAdvisor 5/27/2007 Vote

8. They were also apologetic for the fact that the hotel does not currently offer valet service (but they had no explanation).

"Stay could have been better " Read full review on TripAdvisor 5/27/2007 Vote