2. Too many 'defiencies' to mention: the TV was not working , tried to call but the phone was not working either - had to use the hallway phone (it was broken, had to be replaced), the blind for the drapes had to be repaired (the chain was caught), forgot to give us a key to the mini bar (after 2 calls we gave up), the bath tub was chipped, the chairs were so filthy (the arm rests had black scum) - all this at first view (Hello, housekeeping.