Westin New Orleans, New Orleans, Complaint

OpinionWell's Blog

Home » United States » Louisiana » New Orleans Destinations » New Orleans Hotels » Westin New Orleans

OpinionWell
Rank

21st

Out of 427

Westin New Orleans	Average Price: $285 Check Rates

Hotel Class:

100 Rue Iberville

New Orleans, 70130-1106 View map

4-Star Hotel Rank: 8 of 37
Average review rating: 3.72

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (94) , MyTravelGuide (158) , TripAdvisor (410) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (7) apologetic (8) avoid (8) awful (5) bad (42) big deal (6) broken (10) chipped (4) complain (10) complaint (17) dated (5) difficult (9) dirty (28) disappoint (24) disgust (5) disturbing (5) downside (10) expensive (21) filthy (5) frustrated (6) hard (16) hassle (6) horrible (14) inconvenient (10) irritate (3) issue (34) lack (11) loud (6) mess (3) mold (3) negative (9) noise (35) noisy (9) outdated (7) poor (6) poorly (3) pricey (4) problem (73) ridiculous (5) rude (10) slow (31) smell (22) stain (7) terrible (8) unacceptable (8) uncomfortable (5) unfortunate (10) worn (11) worst (9) wrong (9)

Complaint

Appears in 43 comments.

The following words were used in comments with Complaint:
bathroom (3) biggest (2) cleanliness (3) complaints (43) driving (2) elevator (4) good (2) hallway (3) hotel (14) internet (2) lacking (2) noise (5) not (7) reviews (2) room (11) service (2) slow (2) smell (2) staff (3) wall (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Had no complaints of the accommodations, very much the same at other Westins we stayed at.

"Great Location " Read full review on TripAdvisor 5/15/2012 Vote

2. just one complaint.

"Five days, no complaints! " Read full review on TripAdvisor 5/13/2012 Vote

3. The rooms were nice, no complaints, and everything was cleaned each day.

"Good property, excellent service " Read full review on TripAdvisor 4/27/2012 Vote

4. My only complaint was the elevators were a little slow so you have to plan on sometime to get on them.

"Excellent Location and Service " Read full review on TripAdvisor 4/12/2012 Vote

5. The rooms could use some touching up, and maybe new rugs (especially in the hall), but other than that I don't have any complaints.

"Nice Hotel, Great Location " Read full review on TripAdvisor 1/23/2012 Vote

6. No complaints at all about this place and would definitely stay here again, whether it's for business or personal.

"Great property, convenient location " Read full review on TripAdvisor 1/11/2012 Vote

7. My only complaint was noise level.

"Great location, but noisy " Read full review on TripAdvisor 12/17/2011 Vote

8. Surprisingly, they were not noisy (our room was back to back with a set of 3 elevators) The other complaint has to do with service at the restaurant for breakfast.

"Business/Leisure Trip " Read full review on TripAdvisor 9/29/2011 Vote

9. Only two complaints.

"Business/Leisure Trip " Read full review on TripAdvisor 9/29/2011 Vote

10. Elevators appear ancient and incredibly slow and definitely need to be upgraded, especially for a tall building (my biggest complaint about this hotel).

"Typical Westin, great views and location. " Read full review on TripAdvisor 9/18/2011 Vote