Chateau Sonesta, New Orleans, Unhappy

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OpinionWell
Rank

44th

Out of 427

Chateau Sonesta	Average Price: $196 Check Rates

Hotel Class:

800 Iberville Street

New Orleans, 70112 View map

3-Star Hotel Rank: 23 of 125
Average review rating: 3.95

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (117) , MyTravelGuide (66) , Travelocity (8) , TripAdvisor (410) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (11) avoid (16) awful (6) bad (48) badly (4) broken (14) complain (32) complaint (15) dated (17) difficult (7) dingy (6) dirty (23) disappoint (29) disturbing (9) expensive (16) filthy (4) frustrated (5) hard (18) hardly (5) horrible (5) inconvenient (7) issue (50) lack (5) loud (30) mad (6) mess (9) miserable (5) mistake (6) mold (12) negative (18) noise (113) noisy (41) outdated (11) peeling (7) poor (19) pricey (9) problem (79) ridiculous (7) rough (4) rowdy (4) rude (14) shock (7) slow (12) smell (30) terrible (13) unfortunate (7) unhappy (5) worn (7) worst (17) wrong (14)

Unhappy

Appears in 5 comments.

The following words were used in comments with Unhappy:
hotel (3)

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1. Many people were unhappy with this hotel because they did not know it was being renovated and therefore disturbed at it's condition (someone didn't do their research).

"Renovation deal of the century! " Read full review on TripAdvisor 4/19/2012 Vote

2. I would love to come back but think that the hotel chain should give all their unhappy guests some form of monetary refund.

"Disappointed due to construction " Read full review on TripAdvisor 2/1/2012 Vote

3. Check-in was a breeze, and there were no unhappy surprises.

"Nice Stay near the Heart of the French Quarter " Read full review on TripAdvisor 12/23/2011 Vote

4. I told them I was very unhappy and they took out a book and wrote it down for the manager.

"Room location and condition was terrible " Read full review on TripAdvisor 10/31/2011 Vote

5. The service in this hotel is awful, the girls (at least the one that attended us) in the reservation desk are very rude and with very unhappy faces.

"Chateu - the things dissappear misteriously -awful service " Read full review on TripAdvisor 2/10/2008 Vote