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Rank
44th
Out of 427

Chateau Sonesta

Average Price: $196  
 
Hotel Class:
800 Iberville Street
New Orleans, 70112 View map  
3-Star Hotel Rank: 23 of 125
Average review rating: 3.95
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (117) , MyTravelGuide (66) , Travelocity (8) , TripAdvisor (410) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Terrible
Appears in 17 comments. 
The following words were used in comments with Terrible:
bad (2)   bath (4)   bathroom (2)   broken (2)   experience (2)   floor (3)   guest (2)   hotel (2)   mess (2)   mold (2)   noise (2)   not (5)   paper (2)   peeling (2)   room (6)   service (4)   sink (2)   smell (2)   tub (2)   wall (2)    
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1. I was worried that it would be a terrible disturbance, but we were only bothered by it one morning at 7am and the noise stopped by 7:30 or 8am.
"Great deal and location! " Read full review on TripAdvisor   11/26/2011 Vote      
2. IT WAS TERRIBLE.
"Great location, rooms, and staff. " Read full review on TripAdvisor   8/30/2011 Vote      
3. The room smelled terrible and the bathroom was a mess - many broken floor tiles, lots of bath tub mold, peeling wall paper and a cracked sink not to mention having to request more bath products for three guests.
"It's the little things. " Read full review on TripAdvisor   1/2/2011 Vote      
4. The room smelled terrible and the bathroom was a mess - many broken floor tiles, lots of bath tub mold, peeling wall paper and a cracked sink not to mention having to request more bath products for three guests.
"It's the little things. " Read full review on TripAdvisor   1/2/2011 Vote      
5. So the hotel quality was low and the customer service was terrible.
"Not worth the money. .. . " Read full review on Expedia   9/21/2010 Vote      
6. The next morning after a restless sleep, as the room they gave me faced Bourbon St where live jazz music droned on forever till 3 AM, I told the other people in the conference about my terrible experience.
"ToXIC!#@!!!! Service " Read full review on TripAdvisor   4/26/2010 Vote      
7. About 25-30% of people staying in FQ hotels, based on the TripAdvisor reviews, seem to have had a terrible or poor experience.
"Indifferent - like New Orleans itself " Read full review on TripAdvisor   4/4/2010 Vote      
8. Staff was terrible and the 3rd floor nasty and dirty.
Read full review on MyTravelGuide   5/28/2009 Vote      
9. The rooms are clean, but the pillows and linen were gross and in terrible condition.
"Decent rooms - horrible people " Read full review on TripAdvisor   2/26/2009 Vote      
10. The service is good, but be very aware they have a terrible cancellation policy.
"Not Impressed " Read full review on TripAdvisor   10/18/2008 Vote      
   
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