Chateau Sonesta, New Orleans, Poor

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Rank

44th

Out of 427

Chateau Sonesta	Average Price: $196 Check Rates

Hotel Class:

800 Iberville Street

New Orleans, 70112 View map

3-Star Hotel Rank: 23 of 125
Average review rating: 3.95

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (117) , MyTravelGuide (66) , Travelocity (8) , TripAdvisor (410) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (11) avoid (16) awful (6) bad (48) badly (4) broken (14) complain (32) complaint (15) dated (17) difficult (7) dingy (6) dirty (23) disappoint (29) disturbing (9) expensive (16) filthy (4) frustrated (5) hard (18) hardly (5) horrible (5) inconvenient (7) issue (50) lack (5) loud (30) mad (6) mess (9) miserable (5) mistake (6) mold (12) negative (18) noise (113) noisy (41) outdated (11) peeling (7) poor (19) pricey (9) problem (79) ridiculous (7) rough (4) rowdy (4) rude (14) shock (7) slow (12) smell (30) terrible (13) unfortunate (7) unhappy (5) worn (7) worst (17) wrong (14)

Poor	Appears in 18 comments.

The following words were used in comments with Poor:
bad (2) carpet (2) clean (2) experience (2) hot (2) hotel (3) negative (2) night (2) not (2) pressure (3) rating (2) reviews (2) room (6) service (8) shower (2) staff (2) water (4)

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1. It is the bad service/experience which is why I rated this hotel to be poor.

"Front Desk Attendant/Guest Services HORRIBLE ATTITUDE " Read full review on TripAdvisor 4/29/2012 Vote

2. Anyways, excellent location but poor staff and remodeled rooms.

"Chateau of Potential? " Read full review on TripAdvisor 3/27/2012 Vote

3. I realize that it was Mardi Gras but that does not account for poor cleaning and the crazy design job that is going on.

"Really!! " Read full review on TripAdvisor 2/22/2012 Vote

4. The maid service was poor.

"Really!! " Read full review on TripAdvisor 2/22/2012 Vote

5. The only negative of the room, was the water pressure in the showers was very poor.

"A great escape, just off of bourbon street " Read full review on TripAdvisor 9/20/2011 Vote

6. Dark-old furnishings, small-ugly bathrooms, poor-low wattage lighting, broken window treatments, stained carpets, etc.

"People Get Some Standards! Place is a Boarderline Dump! " Read full review on TripAdvisor 8/8/2011 Vote

7. Bellhops were helpful, but the service at the front desk was poor.

"Poor customer service " Read full review on TripAdvisor 8/5/2011 Vote

8. I was a little nervous about trying it again after reading the reviews that have been posted lately of poor service and poor cleanliness.

"Mardi Gras Stay at Chateau Bourbon was GREAT! " Read full review on TripAdvisor 3/9/2011 Vote

9. poor ambiance.

"Wouldn't recommend it " Read full review on TripAdvisor 12/3/2010 Vote

10. Hair dryer was very poor.

"Wouldn't recommend it " Read full review on TripAdvisor 12/3/2010 Vote