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OpinionWell
Rank
44th
Out of 427

Chateau Sonesta

Average Price: $196  
 
Hotel Class:
800 Iberville Street
New Orleans, 70112 View map  
3-Star Hotel Rank: 23 of 125
Average review rating: 3.95
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (117) , MyTravelGuide (66) , Travelocity (8) , TripAdvisor (410) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mess
Appears in 9 comments. 
The following words were used in comments with Mess:
bath (4)   bathroom (2)   broken (2)   construction (2)   desk (2)   floor (2)   guest (2)   ice (2)   mold (2)   not (2)   paper (2)   peeling (2)   room (6)   sink (2)   smell (2)   terrible (2)   tub (2)   wall (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We could pull back the room darkening shades and leave the shears in place to get all the beautiful sunlight while obstructing some of the construction mess.
"Renovation deal of the century! " Read full review on TripAdvisor   4/19/2012 Vote      
2. Everything is a mess because of a renovation.
"Hopefully the renovation includes a miracle. " Read full review on TripAdvisor   4/3/2012 Vote      
3. The employees were EXCEPTIONALLY NICE but it was a mess, with construction and banging going on all the time and early in the a.
"Wait a few weeks-it's turning into a Hyatt " Read full review on TripAdvisor   2/28/2012 Vote      
4. messed up our reservation and after more than an hour of trying to 'figure out what happened' they miraculously found our room.
"Absolute crap hole - Shame on you Wyndham " Read full review on TripAdvisor   11/12/2011 Vote      
5. Had to fight with the main desk to get them to attain ice for my ice pack to put on my messed up back.
"Not happy....... " Read full review on TripAdvisor   8/4/2011 Vote      
6. This hotel winds around part of a city block, my room was a good haul from the desk yet me and my cane and messed up back had to hike down to get this code that couldn't be repeated over the phone.
"Not happy....... " Read full review on TripAdvisor   8/4/2011 Vote      
7. The room smelled terrible and the bathroom was a mess - many broken floor tiles, lots of bath tub mold, peeling wall paper and a cracked sink not to mention having to request more bath products for three guests.
"It's the little things. " Read full review on TripAdvisor   1/2/2011 Vote      
8. The room smelled terrible and the bathroom was a mess - many broken floor tiles, lots of bath tub mold, peeling wall paper and a cracked sink not to mention having to request more bath products for three guests.
"It's the little things. " Read full review on TripAdvisor   1/2/2011 Vote      
9. Eventually, my company called with the recipt for the room charges and was able to sort out the mess.
"Unauthorized Debit Card Charges " Read full review on TripAdvisor   4/23/2009 Vote      
   
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