Chateau Sonesta, New Orleans, Rude

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Rank

44th

Out of 427

Chateau Sonesta	Average Price: $196 Check Rates

Hotel Class:

800 Iberville Street

New Orleans, 70112 View map

3-Star Hotel Rank: 23 of 125
Average review rating: 3.95

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (117) , MyTravelGuide (66) , Travelocity (8) , TripAdvisor (410) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (11) avoid (16) awful (6) bad (48) badly (4) broken (14) complain (32) complaint (15) dated (17) difficult (7) dingy (6) dirty (23) disappoint (29) disturbing (9) expensive (16) filthy (4) frustrated (5) hard (18) hardly (5) horrible (5) inconvenient (7) issue (50) lack (5) loud (30) mad (6) mess (9) miserable (5) mistake (6) mold (12) negative (18) noise (113) noisy (41) outdated (11) peeling (7) poor (19) pricey (9) problem (79) ridiculous (7) rough (4) rowdy (4) rude (14) shock (7) slow (12) smell (30) terrible (13) unfortunate (7) unhappy (5) worn (7) worst (17) wrong (14)

Rude	Appears in 14 comments.

The following words were used in comments with Rude:
charged (2) desk (5) hotel (3) not (9) personable (2) reservation (2) room (3) service (2) staff (5)

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1. When I did not know how to get the wireless to work (which is through AT&T and be careful you don't end up paying) the person at the desk was rude.

"Amazing location, not so great service " Read full review on TripAdvisor 10/19/2011 Vote

2. The staff at this hotel are all rude and do not even try to help the guests.

"Worst hotel I have ever stayed in! " Read full review on TripAdvisor 4/6/2011 Vote

3. When we called the front desk the staff was rude and told us that they did not have anything else available and the only thing that they could do was to switch our rooms the next day.

"Worst hotel I have ever stayed in! " Read full review on TripAdvisor 4/6/2011 Vote

4. Not rude, but not necessarilly friendly either.

"Great location in New Orleans " Read full review on TripAdvisor 1/5/2011 Vote

5. Check in was rude.

"yuck, not a 3.5* experience " Read full review on TripAdvisor 5/14/2010 Vote

6. When I asked one of the receptionists about tickets to Jazzfest she was very rude.

"Average hotel. " Read full review on Expedia 5/5/2010 Vote

7. The man who worked the front desk in the morning of our check in was rude.

"The reviews on here for Chateau Bourbon certainly are right " Read full review on TripAdvisor 5/4/2010 Vote

8. In the end, we were able to get this charge removed, but not after much hassel and more rudeness on the part of the staff.

"Do not stay here " Read full review on TripAdvisor 3/4/2010 Vote

9. Upon confronting the service team about our 'situation' they were extremely rude and non compliant.

"Do not stay here " Read full review on TripAdvisor 3/4/2010 Vote

10. Overall, the staff is just rude.

"Do not expect any service from staff " Read full review on Expedia 7/11/2009 Vote