Sheraton Los Angeles, Los Angeles, Rude

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Rank

62nd

Out of 700

Sheraton Los Angeles	Average Price: $220 Check Rates

Hotel Class:

711 South Hope Street

Los Angeles, 90017 View map

3-Star Hotel Rank: 22 of 84
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 13 comments.

The following words were used in comments with Rude:
bed (2) comfortable (2) desk (2) hotel (2) impressed (2) not (5) paper (2) rough (2) staff (8) towel (2)

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1. The staff is rude who respond inappropriately.

"What a dump " Read full review on TripAdvisor 9/24/2011 Vote

2. She explained, rather rudely, that 'all hotels have a standard 3pm check in and 12 pm check out.

"Gustave Gomez Saves the Day! " Read full review on TripAdvisor 10/27/2010 Vote

3. Worse, the 2 people behind the reception desk were very vocal and rude when I mentioned that the person checking me in quoted a different price.

"Stay here only if you have business downtown " Read full review on TripAdvisor 3/19/2010 Vote

4. So to start I checked in and the lady at the front desk was rude then I checked into my room and was thinking ok nothing impressive and everything is outdated.

"Never again " Read full review on TripAdvisor 11/20/2009 Vote

5. The staff servicing the conference attendees could not have been more rude and unhelpful.

"Very Dated & Terrible Service " Read full review on TripAdvisor 11/18/2009 Vote

6. The staff at this hotel were not rude they had an 'I could care less attitude.

"DO NOT STAY HERE! " Read full review on Travelocity 7/1/2009 Vote

7. The front counter staff was rude and uncooperative, the bed was not very comfortable, and the towels were thin and rough as sand paper.

"Not all Sheraton Hotels are created equal. " Read full review on TripAdvisor 3/23/2009 Vote

8. The front counter staff was rude and uncooperative, the bed was not very comfortable, and the towels were thin and rough as sand paper.

"Not all Sheraton Hotels are created equal. " Read full review on Travelocity 3/1/2009 Vote

9. Well our first impression was horrible due to the doorman/valet who treated us very rudely.

Read full review on MyTravelGuide 10/17/2008 Vote

10. Requested the later check out and the rude staff told me they could only allow a 1pm check as they were booked 100%.

"Lacking amenities, horrible service " Read full review on TripAdvisor 6/28/2007 Vote