Sheraton Los Angeles, Los Angeles, Horrible

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Rank

62nd

Out of 700

Sheraton Los Angeles	Average Price: $220 Check Rates

Hotel Class:

711 South Hope Street

Los Angeles, 90017 View map

3-Star Hotel Rank: 22 of 84
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Horrible

Appears in 18 comments.

The following words were used in comments with Horrible:
bed (4) dirty (2) doorman (2) experience (2) fairly (2) not (3) problem (3) room (5) service (4) staff (2) table (2) valet (2)

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1. When I arrived at the other hotel, it was horribly dirty and I didn't feel safe.

"Super customer service!! " Read full review on TripAdvisor 4/18/2012 Vote

2. Anyhow, I used it for dinner in the restaurant, which turned out to be just as horrible as check in.

"I WILL NEVER STAY HERE AGAIN " Read full review on TripAdvisor 2/6/2012 Vote

3. Oh my goodness, was that ever a horrible mistake.

"Avoid the suites by any means necessary! " Read full review on TripAdvisor 1/7/2012 Vote

4. TV services were horrible - close to half the channels weren't available and the front desk said 'yeah, they're planning an upgrade'.

"Older, Reasonably comfortable, some annoyances that made it a so-so stay " Read full review on TripAdvisor 7/29/2011 Vote

5. The distance is not a problem but the gym is fairly horrible, a fairly old 1980s style place.

"Perfectly adequate with great staff " Read full review on TripAdvisor 5/4/2011 Vote

6. it began horribly as the ac understandibly was just not strong enough for the room; there was a problem i believe with the bandwith and i had the hardest time connecting to the internet ; i ordered room service and that came back cold.

"Carmen- Ms. Hospitality " Read full review on TripAdvisor 4/9/2011 Vote

7. The bed was extremely hard and the towels were horrible, tiny, scratchy, varying shads of white-ish.

"Do not stay here " Read full review on TripAdvisor 10/7/2010 Vote

8. horrible, just would not get any cooler.

"Are you kidding?! " Read full review on TripAdvisor 6/11/2010 Vote

9. The reviews are all over the map from horrible to excellent.

"After a 5-day stay, I don't get all the negative reviews. " Read full review on TripAdvisor 1/27/2010 Vote

10. Service in teh restaurant was horrible.

"Nicer than I thought for an older hotel " Read full review on TripAdvisor 10/22/2009 Vote