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OpinionWell
Rank
62nd
Out of 700

Sheraton Los Angeles

Average Price: $220  
 
Hotel Class:
711 South Hope Street
Los Angeles, 90017 View map  
3-Star Hotel Rank: 22 of 84
Average review rating: 3.32
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 42 comments. 
The following words were used in comments with Problem:
$ (4)   biggest (2)   busy (3)   downtown (2)   guest (2)   horrible (3)   hotel (12)   internet (4)   noise (3)   not (11)   park (2)   phone (4)   remote (2)   room (14)   secure (2)   service (7)   shower (2)   water (2)   well (3)   worst (3)    
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1. Had a problem with the Expedia reservation which the hotel solved.
"Better for conventions " Read full review on TripAdvisor   3/24/2012 Vote      
2. Bathroom fine, again against one that is newly done it looks old, but all worked fine and I don't see a problem.
"Downtown good service " Read full review on TripAdvisor   12/5/2011 Vote      
3. The problem with this hotel is the rooms are dated and in need of a make-over.
"Would Not Stay Here again " Read full review on TripAdvisor   10/6/2011 Vote      
4. I called down and the problem was resolved while I walked to the RidAid across the street.
"Very Good " Read full review on TripAdvisor   10/5/2011 Vote      
5. He was courteous and fixed my problem.
"Great Place to Stay in LA " Read full review on TripAdvisor   8/11/2011 Vote      
6. The distance is not a problem but the gym is fairly horrible, a fairly old 1980s style place.
"Perfectly adequate with great staff " Read full review on TripAdvisor   5/4/2011 Vote      
7. And that's what happens, and how you resolve a problem, when a hotel decides to outsource a basic service.
"Run-down and Tired ... especially for $250/night. " Read full review on TripAdvisor   4/11/2011 Vote      
8. But my call to guest services to resolve the problem merely resulted in the operator transfering the caller to an AT&T operators and a ten minute wait to talk to someone who couldn't resolve the problem.
"Run-down and Tired ... especially for $250/night. " Read full review on TripAdvisor   4/11/2011 Vote      
9. i was able to relocate to another room, was given a voucher for breakfast, and although she couldn't fix the internet herself, she staed on a conference call between me and at&t untill they were able to solve the problem.
"Carmen- Ms. Hospitality " Read full review on TripAdvisor   4/9/2011 Vote      
10. it began horribly as the ac understandibly was just not strong enough for the room; there was a problem i believe with the bandwith and i had the hardest time connecting to the internet ; i ordered room service and that came back cold.
"Carmen- Ms. Hospitality " Read full review on TripAdvisor   4/9/2011 Vote      
   
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