Sheraton Los Angeles, Los Angeles, Complain

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Rank

62nd

Out of 700

Sheraton Los Angeles	Average Price: $220 Check Rates

Hotel Class:

711 South Hope Street

Los Angeles, 90017 View map

3-Star Hotel Rank: 22 of 84
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 16 comments.

The following words were used in comments with Complain:
cool (2) design (3) elevator (3) heating (2) helpful (2) hot (2) hotel (3) liked (2) night (5) not (3) room (8) service (3) staff (3) temperature (2) warm (2)

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1. A colleague had to call the front desk at 2 am to complain about people playing the ukulele loudly on his floor.

"Very unimpressive " Read full review on TripAdvisor 4/30/2012 Vote

2. ) I complained about the noise from the service elevator, and was moved to another room (a corner room.

"Good Location, Needs Some Bathroom Upgrades " Read full review on TripAdvisor 4/24/2012 Vote

3. The breakfast was too expensive, and the laundry service ruined some of my nieces shirts (they didn't take the time to read the instructions and melted the glitter design on them)Can't complain at all on the staff, but I wouldn't stay there again.

"Needs to be updated " Read full review on TripAdvisor 3/5/2012 Vote

4. My only complains are a) you cannot adjust the height of the showerhead; b) the hairdryer was old, sticky and dirty.

"Nice hotel in downtown LA " Read full review on TripAdvisor 9/27/2011 Vote

5. When I complained about the A/C not working well, a technician came by to confirm and then ordered me a fan for my room to help circulate the air, which helped.

"Mixed feelings " Read full review on TripAdvisor 7/14/2011 Vote

6. If you must something to complain about, it'd probably be the TVs and the elevators.

"Great service. " Read full review on TripAdvisor 9/7/2010 Vote

7. If you must something to complain about, it'd probably be the TVs and the elevators.

"Great service. " Read full review on TripAdvisor 9/7/2010 Vote

8. complained about 78 degree room temp on day one.

"Good stay...disappointed in air controls " Read full review on TripAdvisor 8/27/2010 Vote

9. We had nothing to complain about the service or hotel itself.

"Nice hotel with expensiv parking " Read full review on TripAdvisor 9/19/2009 Vote

10. We had no reason to complain at all, and had a very pleasant 3 night stay.

"A really nice base from which to see L.A. " Read full review on TripAdvisor 9/30/2007 Vote