Embassy Suites Cleveland, Cleveland, Wrong

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OpinionWell
Rank

4th

Out of 115

Embassy Suites Cleveland	Average Price: $158 Check Rates

Hotel Class:

1701 East 12th Street

Cleveland, 44114 View map

3-Star Hotel Rank: 4 of 22
Average review rating: 3.53

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) avoid (5) awful (6) bad (23) bed bugs (15) broke (4) broken (14) chipped (4) complain (14) complaint (12) cramped (6) dated (4) dirty (30) disappoint (21) disgust (4) expensive (4) exterminator (5) filthy (11) frustrated (6) hard (23) horrible (9) issue (22) lack (7) loud (5) mad (5) mess (4) mold (5) negative (17) nightmare (5) noise (9) odor (6) outdated (10) poor (8) poorly (4) problem (46) rock (53) rude (10) scary (6) shock (4) sick (5) slow (23) smell (18) terrible (15) tiny (5) uncomfortable (7) unfortunate (8) weird (10) worn (8) worst (6) wrong (17)

Wrong

Appears in 23 comments.

The following words were used in comments with Wrong:
breakfast (4) car (3) drink (2) elevator (4) floor (4) free (8) hotel (8) lobby (2) need (3) order (3) renovation (3) room (3) service (3) shuttle (2) walking (2)

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1. The staff was so-so, but seemed to know little about the area and sent us off on the wrong way (a 45 minute walk in the rain) to find the nearest coffee shop.

"Filthy and smelly! " Read full review on TripAdvisor 4/5/2012 Vote

2. I tried to call down to the front desk to inquire about reservation being wrong, but the phone didn't work.

"NOT Embassy Quality " Read full review on TripAdvisor 3/8/2012 Vote

3. I was wrong.

"Bed Bugs and Over a Month to Get Reimbursed for Luggage Replacement " Read full review on TripAdvisor 2/15/2012 Vote

4. When we did receive it, half the orders were wrong and only part of our group received their meal at the same time.

"Worst Restaurant Ever! " Read full review on TripAdvisor 6/9/2011 Vote

5. Our friends were staying there and used velet and they brought him the wrong car.

"Weekend vacation ruined by hotel " Read full review on TripAdvisor 4/21/2011 Vote

6. This hotel is understaffed, FILTHY (from lobby to your room), and there are a million things that are wrong.

"Disgusting hotel " Read full review on TripAdvisor 3/1/2011 Vote

7. Something is very wrong with this place and I think Hilton is hurting their brand by being associated with it.

"Stay Far from This Dingy Place " Read full review on TripAdvisor 1/3/2011 Vote

8. Not very reassuring my car would be there the next day because the city meters don't SPECIFY that meters are off on nights/wknds (I'd assume yes, but I've been wrong before elsewhere) Needless 2 say,when I woke up the next day,and I saw my car,I smiled.

"Great Stay! " Read full review on TripAdvisor 1/28/2010 Vote

9. If staying in Cleveland, you can't go wrong with staying at the Embassy Suites.

"Would stay again " Read full review on Expedia 10/7/2009 Vote

10. Free breakfast, large rooms what else could you ask for?? You won't go wrong with this hotel.

"Stay here!!!!! " Read full review on Expedia 8/26/2009 Vote