Embassy Suites Cleveland, Cleveland, Problem

OpinionWell's Blog

Home » United States » Ohio » Cleveland Destinations » Cleveland Hotels » Embassy Suites Cleveland

OpinionWell
Rank

4th

Out of 115

Embassy Suites Cleveland	Average Price: $158 Check Rates

Hotel Class:

1701 East 12th Street

Cleveland, 44114 View map

3-Star Hotel Rank: 4 of 22
Average review rating: 3.53

OpinionWell Value Index: 9

Traveler reviews analyzed: YahooTravel (21) , MyTravelGuide (660) , Travelocity (8) , Expedia (37) , TripAdvisor (266) , BedBugRegistry (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (5) avoid (5) awful (6) bad (23) bed bugs (15) broke (4) broken (14) chipped (4) complain (14) complaint (12) cramped (6) dated (4) dirty (30) disappoint (21) disgust (4) expensive (4) exterminator (5) filthy (11) frustrated (6) hard (23) horrible (9) issue (22) lack (7) loud (5) mad (5) mess (4) mold (5) negative (17) nightmare (5) noise (9) odor (6) outdated (10) poor (8) poorly (4) problem (46) rock (53) rude (10) scary (6) shock (4) sick (5) slow (23) smell (18) terrible (15) tiny (5) uncomfortable (7) unfortunate (8) weird (10) worn (8) worst (6) wrong (17)

Problem

Appears in 72 comments.

The following words were used in comments with Problem:
$ (4) arrival (3) bed (3) busy (3) change (5) clean (3) desk (3) elevator (5) extra (3) friendly (3) good (3) hallway (5) hotel (12) housekeeping (3) not (11) park (5) room (15) staff (5) towel (2) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Other problems include luke-warm showers and smoke in the hallways.

"DIsappointing " Read full review on TripAdvisor 5/1/2012 Vote

2. * Heating/cooling in the room had some problems, and the dirt and dust in the system made it clear that it hadn't been maintained in a long time.

"Great Staff But Issues When Full " Read full review on TripAdvisor 2/22/2012 Vote

3. I sent them my CC# (the same number that they immediately reimbursed for my room due to the problem), and absolutely no response or no reimbursement for another week.

"Bed Bugs and Over a Month to Get Reimbursed for Luggage Replacement " Read full review on TripAdvisor 2/15/2012 Vote

4. Ask them who is responsible if there is a problem.

"Bed Bugs and Over a Month to Get Reimbursed for Luggage Replacement " Read full review on TripAdvisor 2/15/2012 Vote

5. After my review in October and a report to the Health Department, I thought that they would be more pro-active to this problem.

"Bed Bugs and Over a Month to Get Reimbursed for Luggage Replacement " Read full review on TripAdvisor 2/15/2012 Vote

6. Apparently they are not proactive to the problem.

"Bed Bugs and Over a Month to Get Reimbursed for Luggage Replacement " Read full review on TripAdvisor 2/15/2012 Vote

7. Charge is being removed problem solved.

"Great Time " Read full review on TripAdvisor 1/5/2012 Vote

8. Did have one problem however, there was an additional charge on my card when I returned home.

"Great Time " Read full review on TripAdvisor 1/5/2012 Vote

9. 30, 2011 which said they reported a bed bug problem in room 1109, the same room I was in.

"Bed Bugs, but Great Service " Read full review on TripAdvisor 10/20/2011 Vote

10. Since my incident I have learned that this problem is more common then any of us want to believe, and it is not limited to hotels.

"Bed Bugs, but Great Service " Read full review on TripAdvisor 10/20/2011 Vote