Home » United States » Ohio » Cleveland Destinations » Cleveland Hotels » Embassy Suites Cleveland
Back to search results
OpinionWell
Rank
4th
Out of 115

Embassy Suites Cleveland

Average Price: $158  
 
Hotel Class:
1701 East 12th Street
Cleveland, 44114 View map  
3-Star Hotel Rank: 4 of 22
Average review rating: 3.53
OpinionWell Value Index: 9
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dirty
Appears in 61 comments. 
The following words were used in comments with Dirty:
area (7)   bathroom (5)   bed (7)   carpet (9)   hallway (8)   hot (4)   hotel (8)   nice (5)   night (4)   not (14)   outdated (4)   pool (8)   room (40)   service (6)   sheets (4)   smell (4)   staff (5)   towel (6)   tub (5)   useful (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. -Rooms are big: separate bedroom, dining area, galley kitchen, living room area and foyer-Nice big indoor pool and hot tub and a rooftop deck-Free drink and snacks during manager's reception-Free breakfast buffet: toast, eggs, cereal, pancakes, oatmeal and a lot more, though it was not particularly tasty Cons:-Room furniture is old an outdated-It's a bit dirty-Nice staff but not enough around for assistance when you need it-Pullout is very uncomfortableSide note: I lost a camera at the hotel -- totally my fault -- but I called at least 10 times to ask if it had been found or for someone to check the area where I left it.
"Big rooms, free drinks but outdated a bit dirty " Read full review on TripAdvisor   5/18/2012 Vote      
2. Very poor customer service, unprofessional staff, dirty and outdated.
"Top 3 worst hotels " Read full review on TripAdvisor   5/9/2012 Vote      
3. dirty, dirty, dirty.
"Dirty hotel " Read full review on TripAdvisor   3/27/2012 Vote      
4. Nothing has ever been outright dirty, but the carpets in the room do not feel nice on bare feet and everything is very dark and just old looking.
"Won't stay here again " Read full review on TripAdvisor   2/13/2012 Vote      
5. First of all the room was dirty, the items I had asked for in the room before checking in via a email they sent to me to request additional services were not there.
"Would not go back " Read full review on TripAdvisor   7/26/2011 Vote      
6. When we got our room there was dry spaghetti and used qtips on the floor, windows were dirty, bathroom musty smelling and room smelled smokey.
"Would not stay there again " Read full review on TripAdvisor   6/30/2011 Vote      
7. The bathroom was a bit dirty, especially when you sit down on the latrine and see what the maids don't see//clean, and the tub was clogged when I first got there, but they came right up and fixed that when I called the front desk; but it just makes you wonder 'did the maid clean the tub, because it's rather hard not to notice it not draining.
"Old Hotel Trying to Hang-on " Read full review on TripAdvisor   3/29/2011 Vote      
8. Terrible service; dirty rooms bordering on filthy with hair in bathroom; food on floor; dreadful free breakfast; a terrible experience that cost too much.
"This is a terrible review - don't waste your money " Read full review on TripAdvisor   12/11/2010 Vote      
9. The first room smelled like a dirty ashtray was hiding somewhere within the room.
"Worse Hotel I've Ever Stayed In " Read full review on TripAdvisor   8/21/2010 Vote      
10. Chicken Was RAW, Yes RAW, Walls in room were dirty, Carpet dirty, The pool was not open to kids after 10PM, Well We had a 13 YR Old Checked in at 830PM Went to eat raw chickenDinner AND Couldnt use the pool Even though no one else was in the pool area.
"WORST HOTEL EVER " Read full review on TripAdvisor   8/4/2010 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
© 2010 OpinionWell, LLC, All Rights Reserved