Embassy Suites Cleveland, Cleveland, Complain

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OpinionWell
Rank

4th

Out of 115

Embassy Suites Cleveland	Average Price: $158 Check Rates

Hotel Class:

1701 East 12th Street

Cleveland, 44114 View map

3-Star Hotel Rank: 4 of 22
Average review rating: 3.53

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) avoid (5) awful (6) bad (23) bed bugs (15) broke (4) broken (14) chipped (4) complain (14) complaint (12) cramped (6) dated (4) dirty (30) disappoint (21) disgust (4) expensive (4) exterminator (5) filthy (11) frustrated (6) hard (23) horrible (9) issue (22) lack (7) loud (5) mad (5) mess (4) mold (5) negative (17) nightmare (5) noise (9) odor (6) outdated (10) poor (8) poorly (4) problem (46) rock (53) rude (10) scary (6) shock (4) sick (5) slow (23) smell (18) terrible (15) tiny (5) uncomfortable (7) unfortunate (8) weird (10) worn (8) worst (6) wrong (17)

Complain

Appears in 19 comments.

The following words were used in comments with Complain:
amazed (2) coffee (2) cold (2) elevator (2) guest (2) hassle (2) heating (2) hot (2) kid (2) not (3) pool (2) price (4) room (4) table (2) water (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I did complain and was treated to complimentary internet access.

"Stay Away " Read full review on TripAdvisor 2/28/2012 Vote

2. I can imagine what kind of house the people who complained about strange shaped rooms live in.

"just what you need " Read full review on TripAdvisor 10/12/2011 Vote

3. It took 15 minutes for the water to get hot, so long that I actually called the front desk to complain that there was no hot water but halfway through my cold shower the water gradually increased in temp.

"Dirty Room, Poor Service. " Read full review on TripAdvisor 7/20/2011 Vote

4. Man, people sure love to complain on Trip Advisor about the silliest things.

"Just Right... " Read full review on TripAdvisor 3/21/2011 Vote

5. For the price we paid, I really can't complain.

"Don't be scared off by some of these reviews. " Read full review on TripAdvisor 2/20/2011 Vote

6. I am amazed anyone can complain about that.

"Don't be scared off by some of these reviews. " Read full review on TripAdvisor 2/20/2011 Vote

7. For the price we paid, I really can't complain.

"Don't be scared off by some of these reviews. " Read full review on TripAdvisor 2/20/2011 Vote

8. I am amazed anyone can complain about that.

"Don't be scared off by some of these reviews. " Read full review on TripAdvisor 2/20/2011 Vote

9. What about the next guest given that room? And although my room heat was fine,I heard several other guests complain that their rooms were cold, and the hotel staff made no effort to provide adequate heat.

"Many small problems. " Read full review on TripAdvisor 12/20/2010 Vote

10. complaining did not get us anywhere, except for a comment that the driver would receive a reprimand.

"Be Careful of What is Advertised " Read full review on TripAdvisor 6/29/2010 Vote