Embassy Suites Cleveland, Cleveland, Lack

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OpinionWell
Rank

4th

Out of 115

Embassy Suites Cleveland	Average Price: $158 Check Rates

Hotel Class:

1701 East 12th Street

Cleveland, 44114 View map

3-Star Hotel Rank: 4 of 22
Average review rating: 3.53

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) avoid (5) awful (6) bad (23) bed bugs (15) broke (4) broken (14) chipped (4) complain (14) complaint (12) cramped (6) dated (4) dirty (30) disappoint (21) disgust (4) expensive (4) exterminator (5) filthy (11) frustrated (6) hard (23) horrible (9) issue (22) lack (7) loud (5) mad (5) mess (4) mold (5) negative (17) nightmare (5) noise (9) odor (6) outdated (10) poor (8) poorly (4) problem (46) rock (53) rude (10) scary (6) shock (4) sick (5) slow (23) smell (18) terrible (15) tiny (5) uncomfortable (7) unfortunate (8) weird (10) worn (8) worst (6) wrong (17)

Lack	Appears in 15 comments.

The following words were used in comments with Lack:
friendly (2) furniture (2) hotel (5) lacking (15) liked (2) much (2) nice (2) not (3) room (3) secure (2) staff (5) table (2) train (2) well (2)

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1. I was outraged by the lack of service.

"Outdated " Read full review on TripAdvisor 4/15/2012 Vote

2. Serivce was good under the circumstances, but I am extremely dissatisfied with Hiton's response, or lack thereof, to my complaints about the security and the maintenance issues encountered.

"Avoid St Patrick's Day stays " Read full review on TripAdvisor 4/7/2012 Vote

3. I guess you do get what you pay for, or lack thereof.

"Bed Bugs and Over a Month to Get Reimbursed for Luggage Replacement " Read full review on TripAdvisor 2/15/2012 Vote

4. The hotel also lacked proper security.

"Not that impressed " Read full review on TripAdvisor 8/15/2011 Vote

5. The lack of elevators was a constant issue.

"Not quite upto Embassy Suites Name " Read full review on TripAdvisor 8/11/2011 Vote

6. Almost every stall in the bathrooms lacked toilet paper.

"Worst Restaurant Ever! " Read full review on TripAdvisor 6/9/2011 Vote

7. You can see the housekeeping throughout is not adequate and and lacks any kind of attention to detail or thoroughness.

"Poor Cleveland " Read full review on TripAdvisor 7/15/2010 Vote

8. Regarding space and lack of furniture-I learned that some rooms have desks, while others have a cocktail table-ask for what you want.

"Amazing Service with a Staff Who Cares-Role Model " Read full review on TripAdvisor 1/24/2010 Vote

9. Also, I had an executive suite - great size, overlooking the lake, with a balcony, but hello, where was the living room furniture? No coffee tables in front of the couches , lack of lighting .

"Filthy carpets, terrible housekeeping " Read full review on TripAdvisor 10/22/2009 Vote

10. Hotel staff was friendly, but unable to do much due to the lack of resources that they had available.

Read full review on MyTravelGuide 3/16/2009 Vote