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Rank
4th
Out of 115

Embassy Suites Cleveland

Average Price: $158  
 
Hotel Class:
1701 East 12th Street
Cleveland, 44114 View map  
3-Star Hotel Rank: 4 of 22
Average review rating: 3.53
OpinionWell Value Index: 9
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)
SAFE TO BOOK ? (0/5 issues found)
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Appears in 20 comments. 
The following words were used in comments with Outdated:
area (3)   awful (2)   big (2)   carpet (3)   clean (3)   decorate (3)   dirty (4)   extremely (2)   free (2)   furniture (5)   hotel (4)   location (2)   need (4)   nice (2)   not (4)   old (2)   room (16)   slight (2)   staff (3)   useful (2)    
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1. -Rooms are big: separate bedroom, dining area, galley kitchen, living room area and foyer-Nice big indoor pool and hot tub and a rooftop deck-Free drink and snacks during manager's reception-Free breakfast buffet: toast, eggs, cereal, pancakes, oatmeal and a lot more, though it was not particularly tasty Cons:-Room furniture is old an outdated-It's a bit dirty-Nice staff but not enough around for assistance when you need it-Pullout is very uncomfortableSide note: I lost a camera at the hotel -- totally my fault -- but I called at least 10 times to ask if it had been found or for someone to check the area where I left it.
"Big rooms, free drinks but outdated a bit dirty " Read full review on TripAdvisor   5/18/2012 Vote      
2. Very poor customer service, unprofessional staff, dirty and outdated.
"Top 3 worst hotels " Read full review on TripAdvisor   5/9/2012 Vote      
3. Cons: The rooms are very outdated and they don't use the space to the fullest.
"Rock & Roll Hall of Fame trip " Read full review on TripAdvisor   4/2/2012 Vote      
4. Rooms: very outdated and give me a somewhat 'grimey' feeling.
"Won't stay here again " Read full review on TripAdvisor   2/13/2012 Vote      
5. The furniture is a little outdated, but I'm sure that will be addressed in time.
"My Family Had A Wonderful Stay! " Read full review on TripAdvisor   8/15/2011 Vote      
6. The room was quite outdated, but that is a minor detail.
"Good location, Good Food, terrible service " Read full review on TripAdvisor   7/11/2011 Vote      
7. - The general decor of the rooms was seriously outdated.
"Not a good experience " Read full review on TripAdvisor   7/6/2011 Vote      
8. The biggest problem is just being outdated/worn out(I hate to use the word dingy) and really in need of a renovation, when staying at a hotel chain you expect the hotel, room, banquet rooms, to all look brand new, even if the hotel is a couple decades old, I didn't get that feeling when I stayed here.
"Old Hotel Trying to Hang-on " Read full review on TripAdvisor   3/29/2011 Vote      
9. The heating/air conditioning system is also outdated.
"Outdated, needs remodeling.... " Read full review on TripAdvisor   3/28/2010 Vote      
10. The downside to this location: To start with, this is a very outdated location, in need of major remodeling - furniture, carpeting, paint.
"Outdated, needs remodeling.... " Read full review on TripAdvisor   3/28/2010 Vote      
   
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