Taj Boston, Boston, Complaint

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Rank

44th

Out of 197

Taj Boston	Average Price: $403 Check Rates

Hotel Class:

15 Arlington Street

Boston, 02116 View map

4-Star Hotel Rank: 28 of 38
Average review rating: 4.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (2) , Travelocity (4) , TripAdvisor (337) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (3) apologetic (6) bad (14) bare (3) big deal (3) bit dated (3) broken (4) complain (14) complaint (13) dated (9) difficult (6) dirty (13) disappoint (24) disturbing (3) downside (3) expensive (26) filthy (5) hard (9) hardly (4) hectic (3) horrible (7) inconvenient (5) issue (16) lack (7) loud (9) lousy (3) mediocre (3) miserable (2) mistake (8) nasty (3) negative (13) noise (13) noisy (7) outdated (5) overpriced (7) poor (8) poorly (3) pricey (10) problem (23) sadly (6) shock (3) slow (9) smell (10) tear (3) terrible (8) tiny (14) unacceptable (3) unfortunate (8) worn (7) wrong (8)

Complaint

Appears in 25 comments.

The following words were used in comments with Complaint:
bar (2) complaints (25) desk (2) free (2) new (2) not (5) room (8) temperature (3) warm (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. As for complaints, I was kind of shocked there was no coffee maker in the room.

"overall good, but how about an in room coffee maker? " Read full review on TripAdvisor 3/12/2012 Vote

2. The only complaint I have is that I couldn't change the temperature in the room.

"Definitely would stay here again! " Read full review on TripAdvisor 3/1/2012 Vote

3. We had no complaints - its just the staff could have been a bit cheerier.

"Great location - staff could be cheerier! " Read full review on TripAdvisor 1/2/2012 Vote

4. We ate in the bar and took tea at 4 o'clock (we are afterall ENGLISH) also in the bar, can have no complaints.

"Very pleasant stay " Read full review on TripAdvisor 11/29/2011 Vote

5. My only complaint is that they didn't have free WiFi.

"Beautiful hotel! " Read full review on TripAdvisor 11/28/2011 Vote

6. My only complaint would be some of the wear and tear.

"Elegance in Boston " Read full review on TripAdvisor 11/17/2011 Vote

7. One of my biggest complaints is the lighting in most hotels is not bright enough to work.

"Elegance in Boston " Read full review on TripAdvisor 11/17/2011 Vote

8. room very clean and no complaints only compliments about housekeeping.

"4 night stay in Boston Taj, good and not so good! " Read full review on TripAdvisor 10/31/2011 Vote

9. The service has mixed, but crucially flawed in dealing with complaints.

"Beautiful property but lacking in key areas " Read full review on TripAdvisor 10/20/2011 Vote

10. Only complaint was that the room charge on the bill was higher than what was on the check-in card, and it took the desk clerk several tries to fix it upon checkout.

"Loved the fireplace " Read full review on TripAdvisor 3/10/2011 Vote