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OpinionWell
Rank
44th
Out of 197

Taj Boston

Average Price: $403  
 
Hotel Class:
15 Arlington Street
Boston, 02116 View map  
4-Star Hotel Rank: 28 of 38
Average review rating: 4.01
OpinionWell Value Index: 3
Traveler reviews analyzed: YahooTravel (5) , MyTravelGuide (2) , Travelocity (4) , Expedia (67) , TripAdvisor (337)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Apologetic
Appears in 8 comments. 
The following words were used in comments with Apologetic:
bags (3)   not (5)    
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1. I ended having to wait another 10 mins to get my car and when the valet showed up with it he was very apologetic but also did not offer to help with my bags, he only did so after I asked if he could grab them off the luggage carrier.
"Lovely room but not 5 star service all around " Read full review on TripAdvisor   10/23/2011 Vote      
2. Our bags were nowhere to be seen waited for an hour or so then tried to call no answer so went down to the front desk to retrieve our bags they were very apologetic but not the level of service you would expect.
"Great Location, issues with check in " Read full review on TripAdvisor   10/9/2011 Vote      
3. Of course he was very apologetic when I told him I did not eat pork but that was it.
"Was not upto 'Taj standards' " Read full review on TripAdvisor   8/27/2011 Vote      
4. Initially, they thought they might have thrown it away by mistake, they were quite apologetic.
"Wonderful hotel, perfect location, superb staff...simply one of the best! " Read full review on TripAdvisor   3/21/2011 Vote      
5. Instead of being apologetic and polite, he was very curt and not apologetic in the least.
"Terrible Customer Service, Unfriendly Manager Ruined 40th Birthday " Read full review on TripAdvisor   3/24/2010 Vote      
6. We attempted to check in at the downtown Ritz and our room was not ready nor was the staff apologetic.
"magnificent effort to make us happy! " Read full review on TripAdvisor   1/27/2007 Vote      
7. She was apologetic, and even if the compassion was feigned, it was appreciated.
"Putting Off The Ritz " Read full review on TripAdvisor   10/30/2006 Vote      
8. He as actually apologetic for his downfalls, though, to his credit.
"A Horrible Stay in Boston is Waiting for You " Read full review on TripAdvisor   8/1/2006 Vote      
   
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