Taj Boston, Boston, Complain

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OpinionWell
Rank

44th

Out of 197

Taj Boston	Average Price: $403 Check Rates

Hotel Class:

15 Arlington Street

Boston, 02116 View map

4-Star Hotel Rank: 28 of 38
Average review rating: 4.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (2) , Travelocity (4) , TripAdvisor (337) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (3) apologetic (6) bad (14) bare (3) big deal (3) bit dated (3) broken (4) complain (14) complaint (13) dated (9) difficult (6) dirty (13) disappoint (24) disturbing (3) downside (3) expensive (26) filthy (5) hard (9) hardly (4) hectic (3) horrible (7) inconvenient (5) issue (16) lack (7) loud (9) lousy (3) mediocre (3) miserable (2) mistake (8) nasty (3) negative (13) noise (13) noisy (7) outdated (5) overpriced (7) poor (8) poorly (3) pricey (10) problem (23) sadly (6) shock (3) slow (9) smell (10) tear (3) terrible (8) tiny (14) unacceptable (3) unfortunate (8) worn (7) wrong (8)

Complain

Appears in 14 comments.

The following words were used in comments with Complain:
desk (2) good (2) hard (2) management (2) room (3) service (2)

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1. Perhaps one of the most under-appreciated areas because if it is adequate, no one complains that much and if it is good, it is expected.

"Absolute best location and service! " Read full review on TripAdvisor 5/2/2012 Vote

2. When I called down to complain, the front desk said there's nothing they can do about it and I just have to wait until the party was over.

"Good Location, that's about it " Read full review on TripAdvisor 4/9/2012 Vote

3. When we complained to the manager, she said that they would definitely look into it for the next guest.

"Don't expect it to be a 5-star experience " Read full review on TripAdvisor 1/22/2012 Vote

4. We did complain at check out but no discount given.

"Average Hotel " Read full review on TripAdvisor 9/30/2011 Vote

5. When I finally complained at 3:30 am it was taken care of right away.

"Lovely " Read full review on TripAdvisor 9/18/2011 Vote

6. but after 10 hours up and over an hour wait for our room, we weren't going to complain.

"The Good, The Bad, and the "Eww...Gross!" " Read full review on TripAdvisor 7/24/2011 Vote

7. When I went to reception to complain the charge was waved with hardly a comment, very strange.

"Not for me " Read full review on TripAdvisor 6/18/2011 Vote

8. I called the Taj to complain and, at their request, e-mailed them a screen shot of my reservation and the AmEx website, which reflected no limits.

"Dishonest management with no regard for the customer " Read full review on TripAdvisor 4/8/2010 Vote

9. When I complained, the woman at the front desk handed me a printed card explaining that the dinner for two could cost a maximum of $85 (on what planet was that going to happen?.

"Dishonest management with no regard for the customer " Read full review on TripAdvisor 4/8/2010 Vote

10. We complained to the guy who originally said he was the manager.

"Terrible Customer Service, Unfriendly Manager Ruined 40th Birthday " Read full review on TripAdvisor 3/24/2010 Vote