Sheraton Austin, Austin, Wrong

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Rank

23rd

Out of 287

Sheraton Austin	Average Price: $220 Check Rates

Hotel Class:

701 East 11th Street

Austin, 78701 View map

4-Star Hotel Rank: 11 of 23
Average review rating: 3.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (2) annoy (4) avoid (10) awful (6) bad (15) bed bugs (2) big deal (5) broken (4) complain (14) complaint (5) damage (4) dated (8) dirty (19) disappoint (14) expensive (14) filthy (5) frustrated (5) hard (14) hate (3) horrible (8) incompetence (3) inconvenient (3) irritate (3) issue (21) lack (5) loud (5) mediocre (3) mess (4) mildew (7) mold (12) nasty (3) negative (10) noise (20) noisy (10) overpriced (3) peeling (2) poor (6) problem (43) roach (3) rock (3) rude (6) slow (11) smell (43) stain (3) terrible (5) unacceptable (4) unfortunate (8) worn (7) worst (9) wrong (12)

Wrong

Appears in 13 comments.

The following words were used in comments with Wrong:
breakfast (2) charged (2) not (4) room (4) service (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There is/was really nothing wrong with the place, but at $270 a night, it simply was not impressive.

"Smells like someone dropped a bottle of perfume " Read full review on TripAdvisor 9/23/2011 Vote

2. Those comments proved wrong.

"Great stay at the Sheraton- wish we could have stayed longer! " Read full review on TripAdvisor 8/1/2011 Vote

3. Something was wrong with the pool pump so it was really murky.

"Second stay. Great location, very clean, wonderful staff. " Read full review on TripAdvisor 5/29/2011 Vote

4. After a long wait, we finally learned that the display was wrong, and that dinner wouldn't start until 6:00.

"Great customer service makes up for minor issues. " Read full review on TripAdvisor 5/1/2011 Vote

5. People tend to have bad experiences when they go into a situation assuming all the things that might go wrong.

"Pleasantly Surprised " Read full review on TripAdvisor 1/29/2011 Vote

6. what is wrong.

"Noisy, luke warm water shower, drunks smoking on a NON smoking floor! - NOT UP TO SPG STANDARD " Read full review on TripAdvisor 8/9/2010 Vote

7. I understand that things go wrong, but this is ridiculous.

"Awful services - embarrassing waste of money " Read full review on TripAdvisor 2/20/2010 Vote

8. To their credit, they did not charge us for the 2nd wrong breakfast.

"Dog Friendly hotel with kind employees but has erratic A/C " Read full review on TripAdvisor 8/22/2009 Vote

9. Even the Room Service people who kept getting our daily breakfast order wrong could not have been nicer.

"Dog Friendly hotel with kind employees but has erratic A/C " Read full review on TripAdvisor 8/22/2009 Vote

10. We're glad we finally visited Texas (Houston, Austin & San Antonio), despite knowingly going at the wrong time of year, but I don't see myself going back.

"Great staff.....average accomodations " Read full review on TripAdvisor 7/11/2009 Vote