Sheraton Austin, Austin, Frustrated

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Rank

23rd

Out of 287

Sheraton Austin	Average Price: $220 Check Rates

Hotel Class:

701 East 11th Street

Austin, 78701 View map

4-Star Hotel Rank: 11 of 23
Average review rating: 3.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (2) annoy (4) avoid (10) awful (6) bad (15) bed bugs (2) big deal (5) broken (4) complain (14) complaint (5) damage (4) dated (8) dirty (19) disappoint (14) expensive (14) filthy (5) frustrated (5) hard (14) hate (3) horrible (8) incompetence (3) inconvenient (3) irritate (3) issue (21) lack (5) loud (5) mediocre (3) mess (4) mildew (7) mold (12) nasty (3) negative (10) noise (20) noisy (10) overpriced (3) peeling (2) poor (6) problem (43) roach (3) rock (3) rude (6) slow (11) smell (43) stain (3) terrible (5) unacceptable (4) unfortunate (8) worn (7) worst (9) wrong (12)

Frustrated

Appears in 7 comments.

The following words were used in comments with Frustrated:
return (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. However, I found small details frustrating.

"Great bedding, but other features budget level " Read full review on TripAdvisor 4/12/2012 Vote

2. Not only did I have to explain the package several times to different employees but it took 20 minutes for them to find it which was very frustrating.

"Very unpleasant stay " Read full review on TripAdvisor 6/27/2011 Vote

3. That night we went to my friends wedding and when we returned there were no garage spaces available which was very frustrating since we had paid for parking.

"Very unpleasant stay " Read full review on TripAdvisor 6/27/2011 Vote

4. Was told to wait about 30 min which I did but after seeing a lot of other people in the lobby waiting i went up and asked if my rooms were ready? Was told no at first but they could see my frustration so they quickly located two rooms for me.

"Overall was pleasantly surprised " Read full review on TripAdvisor 2/21/2011 Vote

5. Called down again- manager shows up at my door- w/out conditioner- to see why I am by now very frustrated (now 35 min.

"Worst hotel stay ever! Starwood is slipping in quality " Read full review on TripAdvisor 2/21/2010 Vote

6. I would say it's a great place, but I left my brand new perfume on the bathroom counter and have called for several days about it and no one's returned any of my calls so it's kind of frustrating because it was expensive perfume.

Read full review on MyTravelGuide 11/26/2007 Vote

7. When we called the front desk to make a complaint, the person seemed frustrated that we were calling.

Read full review on MyTravelGuide 4/26/2007 Vote