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Rank
23rd
Out of 287

Sheraton Austin

Average Price: $220  
 
Hotel Class:
701 East 11th Street
Austin, 78701 View map  
4-Star Hotel Rank: 11 of 23
Average review rating: 3.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dirty
Appears in 32 comments. 
The following words were used in comments with Dirty:
bathroom (7)   bed (4)   carpet (7)   clean (6)   floor (3)   lighting (3)   liked (4)   not (6)   park (4)   pool (4)   room (16)   sheets (3)   shower (4)   small (2)   smell (2)   staff (6)   stains (5)   toilets (2)   towel (5)   wallpaper (2)    
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1. Also, often when we came back at night, all but the top level was full, leaving us to park in a place only accessible by a scary, dirty stairwell with most of the lights burnt out.
"Very nice, comfortable, a few little problems " Read full review on TripAdvisor   4/6/2012 Vote      
2. First impressions, parking lot seedy and dirty, reception a bit misplaced.
"Avoid " Read full review on TripAdvisor   12/25/2011 Vote      
3. the carpeting was dirty, the tile in the bathroom didn't look good, the shower/tub had a bad repair job, the bedding on one bed had stains, and the walls had several dirty marks on them, the hairdryer was gross with a sticky dirty handle.
"Property nice, room needs work " Read full review on TripAdvisor   12/15/2011 Vote      
4. I question other reviews that indicate the pool as dirty (maybe after a storm since part of the pool is outside) and rude staff.
"Good representation of the Sheraton brand " Read full review on TripAdvisor   10/22/2011 Vote      
5. Staff was rude, location is not the best in Downtown Austin, pool was dirty, furniture damaged.
"Horrible service " Read full review on TripAdvisor   10/21/2011 Vote      
6. We checked the lounge and found some dirty dishes lying out and no water.
"Very unpleasant stay " Read full review on TripAdvisor   6/27/2011 Vote      
7. Carpets were dirty, there were absolutely zero views and the products were very low quality.
"Don't make me go back! " Read full review on TripAdvisor   6/13/2011 Vote      
8. They did come look at the pool when I called to tell them it looked dirty.
"Second stay. Great location, very clean, wonderful staff. " Read full review on TripAdvisor   5/29/2011 Vote      
9. The bathroom was dirty and did not have towels.
"Bad Customer Service-Even Worse Accomodations and Food " Read full review on TripAdvisor   10/6/2010 Vote      
10. The bathroom was kind of dirty with several pieces of hair in the sink, shower and even the toilet seat.
"Noisy, luke warm water shower, drunks smoking on a NON smoking floor! - NOT UP TO SPG STANDARD " Read full review on TripAdvisor   8/9/2010 Vote      
   
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