Sheraton Austin, Austin, Complaint

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Rank

23rd

Out of 287

Sheraton Austin	Average Price: $220 Check Rates

Hotel Class:

701 East 11th Street

Austin, 78701 View map

4-Star Hotel Rank: 11 of 23
Average review rating: 3.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 14 comments.

The following words were used in comments with Complaint:
complaints (14) hotel (2) room (4)

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1. Room was fine - no complaints other than I prefer softer towels.

"Nice " Read full review on TripAdvisor 2/2/2012 Vote

2. No other complaints.

"Great price! " Read full review on TripAdvisor 10/27/2011 Vote

3. The dinner menu for the restaurant is very small and uninspiring 1 complaint is paying for internet access in your room.

"Very average nothing outstanding " Read full review on TripAdvisor 10/13/2011 Vote

4. Only complaint- they use the STRONGEST perfume in the lobby & hotel hallways.

"Easy, inexpensive hotel " Read full review on TripAdvisor 10/12/2011 Vote

5. One complaint is the pool area.

"Good friendly service, comfortable rooms " Read full review on TripAdvisor 8/7/2011 Vote

6. At the end of my trip, I had 0 complaints- everything was very good.

"Great Hotel for Business Trip " Read full review on TripAdvisor 8/1/2011 Vote

7. My only complaint was noise from outdoors entertainment on nearby sixth street.

"Great service! " Read full review on TripAdvisor 9/25/2008 Vote

8. 40 is the only complaint I had, but that does include in and out privileges and the garage is convenient to the hotel.

Read full review on MyTravelGuide 3/10/2008 Vote

9. My only complaint has to pay 15 dollars for parking.

Read full review on MyTravelGuide 1/4/2008 Vote

10. Our biggest complaint was the poor HVAC system.

"Big disappintment, way overpriced " Read full review on TripAdvisor 6/12/2007 Vote