Sheraton Austin, Austin, Mess

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Rank

23rd

Out of 287

Sheraton Austin	Average Price: $220 Check Rates

Hotel Class:

701 East 11th Street

Austin, 78701 View map

4-Star Hotel Rank: 11 of 23
Average review rating: 3.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (2) annoy (4) avoid (10) awful (6) bad (15) bed bugs (2) big deal (5) broken (4) complain (14) complaint (5) damage (4) dated (8) dirty (19) disappoint (14) expensive (14) filthy (5) frustrated (5) hard (14) hate (3) horrible (8) incompetence (3) inconvenient (3) irritate (3) issue (21) lack (5) loud (5) mediocre (3) mess (4) mildew (7) mold (12) nasty (3) negative (10) noise (20) noisy (10) overpriced (3) peeling (2) poor (6) problem (43) roach (3) rock (3) rude (6) slow (11) smell (43) stain (3) terrible (5) unacceptable (4) unfortunate (8) worn (7) worst (9) wrong (12)

Mess	Appears in 5 comments.

The following words were used in comments with Mess:
desk (2) helpful (2) not (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I went through a third party that messed up my three night reservation and Chase and the rest of the front desk crew went beyond my expectations and made it right.

"Saved Me " Read full review on TripAdvisor 5/4/2012 Vote

2. Also as both me and my husband wanted wifi we had to pay twice (either that or mess around trying to share a connection)Also the vending machine didn't work on our floor or the ice machineI wouldn't say it was centrally located, its not far from the place to be but its not close either.

"Very average nothing outstanding " Read full review on TripAdvisor 10/13/2011 Vote

3. Most staff seemed friendly and helpful enough, especially the front desk who helped us with a mess up with our booking.

"Very average nothing outstanding " Read full review on TripAdvisor 10/13/2011 Vote

4. When we checked in the room was a mess.

"Bad Customer Service-Even Worse Accomodations and Food " Read full review on TripAdvisor 10/6/2010 Vote

5. Some areas were still in work and a bit of a mess, but where it has been finished is looking nice.

Read full review on MyTravelGuide 10/2/2007 Vote