Sheraton Austin, Austin, Poor

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Rank

23rd

Out of 287

Sheraton Austin	Average Price: $220 Check Rates

Hotel Class:

701 East 11th Street

Austin, 78701 View map

4-Star Hotel Rank: 11 of 23
Average review rating: 3.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (2) annoy (4) avoid (10) awful (6) bad (15) bed bugs (2) big deal (5) broken (4) complain (14) complaint (5) damage (4) dated (8) dirty (19) disappoint (14) expensive (14) filthy (5) frustrated (5) hard (14) hate (3) horrible (8) incompetence (3) inconvenient (3) irritate (3) issue (21) lack (5) loud (5) mediocre (3) mess (4) mildew (7) mold (12) nasty (3) negative (10) noise (20) noisy (10) overpriced (3) peeling (2) poor (6) problem (43) roach (3) rock (3) rude (6) slow (11) smell (43) stain (3) terrible (5) unacceptable (4) unfortunate (8) worn (7) worst (9) wrong (12)

Poor	Appears in 13 comments.

The following words were used in comments with Poor:
construction (2) hotel (4) internet (2) markets (2) not (4) quality (3) recommend (2) service (4) staff (2) standard (2)

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1. I find this hotel to be of extremely poor standard and would avoid this hotel and and any other Sheraton in future if this is the standard to go by.

"Avoid " Read full review on TripAdvisor 12/25/2011 Vote

2. This is supposed to be a 4 star establishment, very poor service and would not recommend.

"Dreadful, poor service " Read full review on TripAdvisor 8/14/2011 Vote

3. Quality of facilities poor.

Read full review on MyTravelGuide 12/13/2007 Vote

4. Surly staff, meagre selection, and poor quality food were not worth the $20 I had to ask to be removed from my bill upon check-out even after I was assured it was included in the price (with a voucher of course, that the server apparently did not actually use).

"Fair at best " Read full review on TripAdvisor 10/22/2007 Vote

5. Aside from the deceptive marketing and poor service, the hotel is undergoing construction.

"Under Construction, Misleading Description of Rooms, Poor Service " Read full review on TripAdvisor 10/16/2007 Vote

6. Aside from the deceptive marketing and poor service, the hotel is undergoing construction.

"Under Construction, Misleading Description of Rooms, Poor Service " Read full review on TripAdvisor 10/16/2007 Vote

7. The internet service options are also poor.

Read full review on MyTravelGuide 9/20/2007 Vote

8. Our biggest complaint was the poor HVAC system.

"Big disappintment, way overpriced " Read full review on TripAdvisor 6/12/2007 Vote

9. Staff was excellent, housekeeping poor.

Read full review on MyTravelGuide 5/17/2007 Vote

10. poor concierge.

Read full review on MyTravelGuide 4/2/2007 Vote