Holiday Inn San Francisco, San Francisco, Complain

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Rank

71st

Out of 493

Holiday Inn San Francisco	Average Price: $190 Check Rates

Hotel Class:

1300 Columbus Avenue

San Francisco, 94133 View map

3-Star Hotel Rank: 31 of 110
Average review rating: 3.56

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (1475) , Travelocity (33) , TripAdvisor (771) , YahooTravel (17)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (6) avoid (16) bad (54) badly (7) big deal (7) complain (33) complaint (19) dated (28) difficult (6) dirty (14) disappoint (35) disturbing (7) downside (12) expensive (108) frustrated (5) gross (5) hard (20) hardly (5) horrible (5) inconvenient (10) issue (36) lack (9) loud (33) negative (20) noise (132) noisy (61) outdated (12) outrageous (5) overpriced (34) peeling (5) poor (17) pricey (28) problem (63) ridiculous (10) rock (5) rude (22) shame (5) slow (35) smell (26) smoker (8) tacky (7) terrible (11) tiny (7) uncomfortable (5) unfortunate (15) unhelpful (6) weird (6) worn (5) worst (14) wrong (19)

Complain

Appears in 67 comments.

The following words were used in comments with Complain:
car (3) complaints (3) desk (5) extremely (3) holiday (3) hotel (11) inn (3) management (3) night (8) noise (10) not (7) park (3) phone (5) plus (3) reception (4) reviews (4) room (27) secure (6) staff (9) street (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I complained at reception, staff couldn't care less.

"Good location, terrible hotel! " Read full review on TripAdvisor 5/21/2012 Vote

2. When we complained, we were told that there 'is a sign by the phone stating that local calls are charged for'.

"Average at Best, Good Location, Average Service, $7 LOCAL CALL " Read full review on TripAdvisor 5/7/2012 Vote

3. A nice clean room with really nothing significant to complain about.

"Good place, you won't be disappointed. " Read full review on TripAdvisor 4/19/2012 Vote

4. When we complained we were just told that dennys was a seperate establishment to the Holiday Inn.

"Mixed reviews here " Read full review on TripAdvisor 4/17/2012 Vote

5. We had a room that wasnt very big when we entered but were upgraded at no extra cost immediately upon complaining.

"Mixed reviews here " Read full review on TripAdvisor 4/17/2012 Vote

6. I complained and the clerk summoned a well meaning, but elderly security guard to escort us.

"Be warned! " Read full review on TripAdvisor 4/5/2012 Vote

7. This has got to be the worst night sleep that I have had in a long time, and will be going down to the front desk to complain first thing in the morning.

"Worst night of sleep ever " Read full review on TripAdvisor 3/30/2012 Vote

8. If I had to complain about anything it was the traffic noise and the partiers on the street at 2:00 a.

"Pleasantly Surprised " Read full review on TripAdvisor 3/27/2012 Vote

9. After I made my complain, the staff apologized and gave me another room.

"Affordable at Great Location " Read full review on TripAdvisor 1/27/2012 Vote

10. So, I didnt complain.

"Couldnt be better! " Read full review on TripAdvisor 10/24/2011 Vote