Hyatt San Francisco, San Francisco, Complaint

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Rank

37th

Out of 493

Hyatt San Francisco	Average Price: $311 Check Rates

Hotel Class:

5 Embarcadero Center

San Francisco, 94111 View map

4-Star Hotel Rank: 22 of 37
Average review rating: 3.86

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (62) , MyTravelGuide (3300) , Travelocity (8) , TripAdvisor (717) , YahooTravel (69)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 83 comments.

The following words were used in comments with Complaint:
$ (12) bed (5) big (3) biggest (3) charged (7) complaints (83) expense (5) friendly (4) great (4) hotel (18) internet (3) night (3) not (10) park (11) price (3) room (18) small (4) staff (6) useful (3) water (3)

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1. My only 'complaints' were that the bed was a little too firm for me, and the city traffic noise could be a little loud early in the morning, even on the 17th floor.

"Nice rooms, nice staff, excellent location " Read full review on TripAdvisor 4/21/2012 Vote

2. No complaints.

"Nicely Furnished, Clean, and Courteous " Read full review on TripAdvisor 4/4/2012 Vote

3. My only complaint: they charge an exorbitant $10/day for internet access.

"Good Embarcadero Choice " Read full review on TripAdvisor 3/21/2012 Vote

4. Biggest complaint: This hotel still charges guests for Internet access, which these days is akin to tacking on a fee for water, electricity or water.

"Nice hotel, excellent staff, stiff tech charges " Read full review on TripAdvisor 3/8/2012 Vote

5. no complaints from me.

"Great deal! " Read full review on TripAdvisor 1/5/2012 Vote

6. Only complaint was room service breakfast was way over priced as was parking.

"Great place, location,and ambiance " Read full review on TripAdvisor 11/9/2011 Vote

7. I suppose all in all the rooms were alright for a place to sleep, although my biggest complaint, while this may seem silly, the bathroom faucet was so old, in order to get the water to go on or off (either the hot or cold side) you had to wrap the knob with a towel and turn it.

"Nothing great, close to Bart " Read full review on TripAdvisor 10/6/2011 Vote

8. The one complaint I had (which I did not raise with staff) was that the pillows were very soft and I woke up with a stiff neck a couple of days.

"Great staff and location " Read full review on TripAdvisor 9/12/2011 Vote

9. My only complaint about the hotel is that the public spaces have not been kept up as they once were.

"Great hotel on the Bayfront, close to transit options " Read full review on TripAdvisor 9/8/2011 Vote

10. My only complaint is that my window faced the bay and the Port of San Francisco building (probably not what it is actually called).

"Very Surprising!!! " Read full review on TripAdvisor 8/5/2011 Vote