Hyatt San Francisco, San Francisco, Complain

OpinionWell's Blog

Home » United States » California » San Francisco Destinations » San Francisco Hotels » Hyatt San Francisco

OpinionWell
Rank

37th

Out of 493

Hyatt San Francisco	Average Price: $311 Check Rates

Hotel Class:

5 Embarcadero Center

San Francisco, 94111 View map

4-Star Hotel Rank: 22 of 37
Average review rating: 3.86

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (69) , MyTravelGuide (3300) , Travelocity (8) , Expedia (62) , TripAdvisor (717)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (11) avoid (15) awful (8) bad (39) bit dated (9) broken (8) complain (18) complaint (20) cramped (8) dated (31) difficult (8) dirty (19) disappoint (38) downside (12) expensive (66) hard (24) hardly (6) horrible (14) inconvenient (8) issue (31) lack (7) loud (14) mistake (11) mold (6) negative (18) noise (81) noisy (31) outdated (16) outrageous (7) overpriced (13) poor (20) poorly (5) pricey (15) problem (50) ridiculous (12) rough (5) rude (16) shame (5) shock (7) slow (20) smell (17) smoker (5) stained (10) terrible (14) uncomfortable (7) unfortunate (12) weird (6) worn (17) worst (21) wrong (14)

Complain

Appears in 48 comments.

The following words were used in comments with Complain:
$ (4) bar (6) better (3) charged (12) desk (5) great (7) hotel (9) liked (3) management (6) much (3) never (4) night (5) not (6) park (7) price (4) responsive (3) reviews (4) room (13) staff (10) street (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. When my colleague and I complained (we arrived at 2 am and were woken up at 6 am), my colleague received money off his bill but I didn't.

"Don't Stay Here " Read full review on TripAdvisor 4/12/2012 Vote

2. For $95/night I won't complain, but at full price I might expect a little better.

"A very good stay in a great location " Read full review on TripAdvisor 2/26/2012 Vote

3. Probably a bigger deal if you're coming from overseas (there were a bunch of Brits complaining about it when I was there), but still a bit of a pain.

"Not the greatest stay (and terrible if you're afraid of heights or have kids!). " Read full review on TripAdvisor 1/25/2012 Vote

4. Over five nights my room was serviced just once and when I complained I simply received the standard response that the hotel was operating on skeleton staff.

"The worst hotel experience ever " Read full review on TripAdvisor 10/3/2011 Vote

5. complaining to management got no more response than an apology and a weak excuse that they could do nothing about the picketing; maybe not, but they could have protected guests from being approached by pickets and had enough staff only feet away to do so.

"DISSAPOINTING STAY " Read full review on TripAdvisor 9/22/2011 Vote

6. Question: Will I stay in this hotel location again or any other locations that they have? Answer: Maybe, it depends on how they respond to my complain.

"Bed Bugs or insects in my Room " Read full review on TripAdvisor 8/13/2011 Vote

7. I am wiating for them to give me some feedback why they did not move me to a new room after i complained on my second night.

"Bed Bugs or insects in my Room " Read full review on TripAdvisor 8/13/2011 Vote

8. The reviewer who complained about the bed should have asked for a different room: I've never had anything but amazingly comfortable beds here, and the staff has always been very responsive to any concerns.

"Perfect San Francisco Hotel " Read full review on TripAdvisor 7/30/2011 Vote

9. To all the others that complain about the parking or the noise for out your window, let me remind you you are in a downtown of a major thriving 24 hour city.

"Great location... " Read full review on TripAdvisor 7/13/2011 Vote

10. It's a solid chain hotel; nothing to complain about.

"Good hotel/roomy/good service " Read full review on TripAdvisor 7/11/2011 Vote