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OpinionWell
Rank
51st
Out of 493

Westin San Francisco

Average Price: $247  
 
Hotel Class:
50 Third Street
San Francisco, 94103 View map  
4-Star Hotel Rank: 27 of 37
Average review rating: 4.05
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (539) , Travelocity (3) , TripAdvisor (727) , YahooTravel (46)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unhelpful
Appears in 7 comments. 
The following words were used in comments with Unhelpful:
baggage (2)   exceptional (2)   room (3)   rude (3)   service (4)   staff (7)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The doormen are rude; the front desk staff are inexperienced and snarky (if someone from the Westin is reading this I'd be happy to provide more detailed feedback); and the folks on the telephone are curt and unhelpful.
"Nice views but terrible service " Read full review on TripAdvisor   10/9/2010 Vote      
2. Their customer service sux, their timeliness sux, their staff are rude, arrogant and unhelpful.
"Excellent hotel " Read full review on TripAdvisor   12/27/2009 Vote      
3. The people here are rude, and unhelpful.
"Do Not Stay Here!! " Read full review on TripAdvisor   4/23/2009 Vote      
4. But I think the staff is starting to take that for granted: with the exception of the gentleman who checked me in, staff was often surly, unhelpful, and unconcerned, especially the Service Express folks.
"Service on a decline, location great " Read full review on TripAdvisor   8/30/2008 Vote      
5. But I think the staff is starting to take that for granted: with the exception of the gentleman who checked me in, staff was often surly, unhelpful, and unconcerned, especially the Service Express folks.
"Service on a decline, location great " Read full review on TripAdvisor   8/30/2008 Vote      
6. Second: After a unhelpful and slow service provided by the Conciege, I finally got my room key, my baggages still unattended, I decide to unload my baggages from the trolley and carry to my room myself.
"This is not what I thought " Read full review on TripAdvisor   6/6/2008 Vote      
7. Room small, staff unhelpful, great view of the parking structure outside our window.
Read full review on MyTravelGuide   7/25/2007 Vote      
   
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