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Rank
51st
Out of 493

Westin San Francisco

Average Price: $247  
 
Hotel Class:
50 Third Street
San Francisco, 94103 View map  
4-Star Hotel Rank: 27 of 37
Average review rating: 4.05
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (539) , Travelocity (3) , TripAdvisor (727) , YahooTravel (46)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 33 comments. 
The following words were used in comments with Poor:
$ (2)   arrival (4)   beautifully (2)   bed (2)   bus (2)   community (2)   customer (3)   extra (3)   hotel (6)   internet (4)   linen (3)   not (6)   robe (2)   room (14)   service (12)   small (5)   staff (9)   useful (4)   ventilation (2)   view (4)    
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1. I called every day and they just kept saying 'we will definitely get back to you' It is possible that there was not bedbugs in this room but be aware of the poor customer service.
"Horrible Stay...bed bug bites " Read full review on TripAdvisor   4/21/2012 Vote      
2. poor customer service from a the concierge staff.
"Bad experience and poor service (concierge) " Read full review on TripAdvisor   4/9/2012 Vote      
3. They sold these poor fellow conference attendees hop on hop off bus tickets and told them the last bus was at 6Pm when in fact it was 5pm.
"Great location just don't count on the concierge " Read full review on TripAdvisor   10/22/2011 Vote      
4. I booked my stay through travelocity, and I suspect thats why we received such poor treatment.
"Poor service in a good hotel " Read full review on TripAdvisor   10/16/2011 Vote      
5. The hotel was otherwise great, with nicely furnished rooms in a good location, but the poor service and snobbish attitude of the frontline staff was unacceptable.
"Poor service in a good hotel " Read full review on TripAdvisor   10/16/2011 Vote      
6. Then this room had broken wired internet access and poor signal for wireless, after a day of messing about it could not be fixed.
"Good location, excellent staff, not so good hotel " Read full review on TripAdvisor   4/22/2011 Vote      
7. The whole service was very bad, first our online reservation requests weren't meet; we asked for a King bed and we were placed in a double bed room, with a very poor view of the city (other of the perks they sell in their page).
"Terrible Service, good location! " Read full review on TripAdvisor   3/22/2011 Vote      
8. The rooms are not anything to write home about and the service is poor.
"I had the same experience as riggindiva below...poor service " Read full review on TripAdvisor   12/8/2010 Vote      
9. Upon arrival (using BART), the evening staff kept giving us poor directions when we dialed for help arriving at the hotel.
"It was ok... " Read full review on TripAdvisor   11/16/2010 Vote      
10. Upon arrival (using BART), the evening staff kept giving us poor directions when we dialed for help arriving at the hotel.
"It was ok... " Read full review on TripAdvisor   11/16/2010 Vote      
   
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