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Rank
26th
Out of 415

W Chicago Lakeshore

Average Price: $326  
 
Hotel Class:
644 North Lake Shore Drive
Chicago, 60611 View map  
4-Star Hotel Rank: 10 of 39
Average review rating: 3.72
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (43) , MyTravelGuide (560) , Travelocity (12) , TripAdvisor (702) , YahooTravel (64)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unfriendly
Appears in 11 comments. 
The following words were used in comments with Unfriendly:
attitude (4)   busy (4)   families (5)   friendly (2)   hotel (4)   not (4)   quickly (2)   staff (6)   well (2)    
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1. While my family was pleasantly surprised to find a huge DVD library free of charge for our use (besides the $25 refundable safety deposit), it took forever to have one unfriendly staff member deliver the DVD (this was after I volunteered to come down and get it myself).
"Very Pleasant Stay " Read full review on TripAdvisor   1/3/2012 Vote      
2. , check-in at the W was cold and unfriendly, no offer of help with my luggage or even directions to my room.
"Terrible service " Read full review on TripAdvisor   12/21/2011 Vote      
3. )Also, the hote is very busy so perhaps the staff is stretched thin, but they are unfriendly and insolent - with either an outright 'don't bother me' attitude, or with a smile to begin with that quickly turns into a 'oh? you want something we don't typically providE? well I'm busy but FINE' attitude.
"Not up to W standard, shabby, loud air con, unfriendly staff with supercilious smiles " Read full review on TripAdvisor   9/21/2010 Vote      
4. )Also, the hote is very busy so perhaps the staff is stretched thin, but they are unfriendly and insolent - with either an outright 'don't bother me' attitude, or with a smile to begin with that quickly turns into a 'oh? you want something we don't typically providE? well I'm busy but FINE' attitude.
"Not up to W standard, shabby, loud air con, unfriendly staff with supercilious smiles " Read full review on TripAdvisor   9/21/2010 Vote      
5. We did not encounter one unfriendly person.
"Wonderful Experience; Super Friendly Staff " Read full review on TripAdvisor   6/2/2010 Vote      
6. This is the most guest unfriendly hotel i have ever stayed at and not one professional among the staff.
"The "W" is Not a Winner " Read full review on TripAdvisor   5/20/2008 Vote      
7. The lobby is intimidating and unfriendly.
Read full review on MyTravelGuide   5/22/2007 Vote      
8. In addition, checking in took forever, the staff was unfriendly and rude, and the hotel decor is overrated.
"`W` stands for Worst Service Ever " Read full review on TripAdvisor   9/22/2006 Vote      
9. The wait staff in the restaurant were unfriendly and slow.
Read full review on MyTravelGuide   6/28/2006 Vote      
10. Although, I would not classify the hotel as being unfriendly to families, it is borderline in the "family friendly" category.
Read full review on MyTravelGuide   4/6/2006 Vote      
   
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