W Chicago Lakeshore, Chicago, Complain

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OpinionWell
Rank

26th

Out of 415

W Chicago Lakeshore	Average Price: $326 Check Rates

Hotel Class:

644 North Lake Shore Drive

Chicago, 60611 View map

4-Star Hotel Rank: 10 of 39
Average review rating: 3.72

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (43) , MyTravelGuide (560) , Travelocity (12) , TripAdvisor (702) , YahooTravel (64)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (6) a bit small (9) annoy (21) avoid (8) awful (12) awkward (11) bad (47) big deal (6) broken (6) chipped (8) complain (29) complaint (16) cramped (6) dated (5) difficult (8) dirty (30) disappoint (50) disturbing (7) downside (11) expensive (50) filthy (5) hard (30) horrible (21) issue (61) lack (17) loud (63) mediocre (7) mistake (13) negative (25) noise (35) noisy (21) overpriced (10) poor (23) pricey (16) problem (64) ridiculous (11) rock (21) rude (14) sad (5) slow (14) smell (27) terrible (14) tiny (21) uncomfortable (15) unfortunate (20) unfriendly (6) weird (15) worn (19) worst (20) wrong (25)

Complain

Appears in 40 comments.

The following words were used in comments with Complain:
bathroom (7) biggest (3) desk (3) helpful (3) hotel (11) lighting (5) management (4) never (4) not (9) pretentious (2) privacy (4) problem (4) reviews (5) room (11) service (3) shower (3) spoiled (2) staff (3) terrible (4) wall (2)

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1. I know some folks have complained that the rooms are small and the property itself unimpressive given its prior life as a lower end hotel.

"Passes the "Keep the Wife Happy" Test " Read full review on TripAdvisor 5/15/2012 Vote

2. Normally, I don't write reviews or complain, but this was so unprofessional of someone who is the face of the W-Chicago and who is there to help guest find there way around.

"Hotel: nice. Concierge: not so much. " Read full review on TripAdvisor 4/9/2012 Vote

3. Next, I am the biggest complainer when it comes to dirty hotel rooms.

"Awesome staff and Cleanliness won me over! " Read full review on TripAdvisor 4/7/2012 Vote

4. Wouldn't complain if I had to stay at this W again :o).

"wonderful hotel, wonderful city " Read full review on TripAdvisor 1/31/2012 Vote

5. When I called to complain about the bar fridge and also about the phone calls that were waking me up, the duty manager apologised but it was left at that.

"Spectacular view - better service elsewhere " Read full review on TripAdvisor 12/25/2011 Vote

6. 5 months later - he still complains of the lack of privacy.

"It's like putting lipstick on a pig... " Read full review on TripAdvisor 12/12/2011 Vote

7. I read a previous poster complaining about the bamboo blinds lacking privacy.

"Disappointed " Read full review on TripAdvisor 10/29/2011 Vote

8. complained and they did not care.

"Worst hotel " Read full review on TripAdvisor 10/14/2011 Vote

9. I did complain about the bedside lampshades, though, which were tattered.

"Not so great. " Read full review on TripAdvisor 8/28/2011 Vote

10. I probably should have complained but we had a full day of activities planned in the city.

"Not so great. " Read full review on TripAdvisor 8/28/2011 Vote