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31st
Out of 415

Sutton Place Hotel

Average Price: $310  
 
Hotel Class:
21 East Bellevue Place
Chicago, 60611 View map  
4-Star Hotel Rank: 14 of 39
Average review rating: 4.33
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (108) , Travelocity (8) , TripAdvisor (311) , YahooTravel (9)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 15 comments. 
The following words were used in comments with Smell:
elevator (2)   hotel (2)   liked (3)   lobby (3)   room (7)   smoke (7)    
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1. I had a headache the entire time I was there and my luggage and clothing still smell of smoke.
"Room reeked of smoke! " Read full review on TripAdvisor   4/23/2012 Vote      
2. A few minutes later someone from housekeeping arrived with a can of air freshener -- yeah, good luck getting disgusting smoke smell out of linens and wallpaper with a can of off-brand Febreze.
"Room reeked of smoke! " Read full review on TripAdvisor   4/23/2012 Vote      
3. Everything was really clean and nothing smelled musty at all which I read about other hotels in the area.
"Fantastic-Why stay anywhere else? " Read full review on TripAdvisor   4/10/2012 Vote      
4. One of the 3 rooms we paid in full, well in advance for, smelled strongly of smoke.
"Sutton Place WAS our hotel " Read full review on TripAdvisor   8/29/2011 Vote      
5. Room #3 was dry, didn't smell, but the TV wasn't working.
"It really is that bad!!!!! " Read full review on TripAdvisor   7/22/2011 Vote      
6. They moved us to room #2 which smelled like an ashtray -- unacceptable.
"It really is that bad!!!!! " Read full review on TripAdvisor   7/22/2011 Vote      
7. My first impression was that the lobby was rather small and it smelled of cigarettes.
"Sutton Place-Chicago. Nice, maybe a bit over-priced " Read full review on TripAdvisor   7/17/2011 Vote      
8. The smell was only slightly less prominent in our corner suite at the end of the hallway.
"Caution to non-smokers " Read full review on TripAdvisor   10/25/2010 Vote      
9. Unfortunately, when we got off the elevator and went to our room, we were hit by the smell of cigarette smoke.
"Caution to non-smokers " Read full review on TripAdvisor   10/25/2010 Vote      
10. The nearness of the restaurant announced its presence, though, with the continuous smell of cooking grease in the lobby and elevators.
"Started Strong; Ended Less So. " Read full review on TripAdvisor   10/20/2010 Vote      
   
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