Sutton Place Hotel, Chicago, Rude

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Sutton Place Hotel

OpinionWell
Rank

31st

Out of 415

Sutton Place Hotel	Average Price: $310 Check Rates

Hotel Class:

21 East Bellevue Place

Chicago, 60611 View map

4-Star Hotel Rank: 14 of 39
Average review rating: 4.33

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (108) , Travelocity (8) , TripAdvisor (311) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (6) avoid (5) awful (3) bad (11) bed bugs (2) bit dated (3) broken (6) complain (8) complaint (12) cramped (3) dated (16) delay (2) difficult (5) dirty (5) disappoint (22) disgust (3) downfall (3) downside (5) expensive (14) frustrated (2) hard (2) horrible (5) issue (16) lack (9) loud (6) lumpy (3) mess (3) mistake (3) negative (12) noise (10) noisy (3) outdated (5) outrageous (2) peeling (2) poor (9) pricey (9) problem (23) ridiculous (5) rock (2) rude (5) shock (2) slow (5) smell (12) sophisticated (3) stain (4) terrible (4) tiny (4) unfortunate (6) worst (4) wrong (12)

Rude	Appears in 7 comments.

The following words were used in comments with Rude:
helpful (2) not (3) room (2) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. were not helpful at all and, in some cases, were downright rude.

"Nice property, amenities and attitudes need a little work " Read full review on TripAdvisor 7/12/2011 Vote

2. Front office was rude, said they 'went above and beyond' (since when is hot water and 72 degree air considered 'above and beyond' and that we refused to move rooms.

"Awful Experience - no heat, no hot water, lies lies lies " Read full review on TripAdvisor 2/1/2011 Vote

3. Nicole and Alex are the front desk reception were rude, unprofessional, and unaccomodating, Nicole picked up the phone while I was trying to speak to her and Alex wouldN't let me finish my sentence.

"The worst Customer Service ever " Read full review on TripAdvisor 8/6/2010 Vote

4. I am not a rude traveler and I usually let the little things slide but not having water for a shower is a pretty big deal for me in a hotel.

"Many better options for your Chicago stay " Read full review on TripAdvisor 3/3/2008 Vote

5. Staffs were unfriendly, to the point of being rude.

Read full review on MyTravelGuide 11/14/2007 Vote

6. The bartender across the street at the Frog bar (an older man) was rude.

"Not bad " Read full review on TripAdvisor 6/29/2007 Vote

7. rude help, small rooms, double beds.

Read full review on MyTravelGuide 6/28/2007 Vote