Sutton Place Hotel, Chicago, Poor

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OpinionWell
Rank

31st

Out of 415

Sutton Place Hotel	Average Price: $310 Check Rates

Hotel Class:

21 East Bellevue Place

Chicago, 60611 View map

4-Star Hotel Rank: 14 of 39
Average review rating: 4.33

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (108) , Travelocity (8) , TripAdvisor (311) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (6) avoid (5) awful (3) bad (11) bed bugs (2) bit dated (3) broken (6) complain (8) complaint (12) cramped (3) dated (16) delay (2) difficult (5) dirty (5) disappoint (22) disgust (3) downfall (3) downside (5) expensive (14) frustrated (2) hard (2) horrible (5) issue (16) lack (9) loud (6) lumpy (3) mess (3) mistake (3) negative (12) noise (10) noisy (3) outdated (5) outrageous (2) peeling (2) poor (9) pricey (9) problem (23) ridiculous (5) rock (2) rude (5) shock (2) slow (5) smell (12) sophisticated (3) stain (4) terrible (4) tiny (4) unfortunate (6) worst (4) wrong (12)

Poor	Appears in 9 comments.

The following words were used in comments with Poor:
downfall (2) holiday (2) hotel (2) incompetence (2) liked (2) new (2) old (2) reception (2) service (6) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Every time I came downstairs to inquire about something, either the desk was vacant, or the poor young lady working was swamped while the doormen mulled around with nothing to do.

"Location excellent! However, lacking the "X Factor" " Read full review on TripAdvisor 12/12/2011 Vote

2. Service was poor because they one waitress and reportedly one person in the kitchen.

"A nice find in a nice area. " Read full review on TripAdvisor 8/11/2011 Vote

3. The service was poor and the servcie staff was incompetent.

"Great location but doesn't make up for the bad service. " Read full review on TripAdvisor 1/3/2011 Vote

4. The downfall of this hotel is the poor service and the miscommunication between staff over the New Year's holiday.

"Great location but doesn't make up for the bad service. " Read full review on TripAdvisor 1/3/2011 Vote

5. The service was poor and the servcie staff was incompetent.

"Great location but doesn't make up for the bad service. " Read full review on TripAdvisor 1/2/2011 Vote

6. The downfall of this hotel is the poor service and the miscommunication between staff over the New Year's holiday.

"Great location but doesn't make up for the bad service. " Read full review on TripAdvisor 1/2/2011 Vote

7. TV is old with poor reception, like those found in roadside motel.

"Great Location but dated " Read full review on TripAdvisor 9/8/2010 Vote

8. TV is old with poor reception, like those found in roadside motel.

"Great Location but dated " Read full review on TripAdvisor 9/8/2010 Vote

9. So, if you are staying in Chicago for anything important and do not want to be at the mercy of excuses and poor customer service for problems 'outside of the hotel`s control', try out the Four Points by Sheraton downtown.

"Many better options for your Chicago stay " Read full review on TripAdvisor 3/3/2008 Vote