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Sutton Place Hotel
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OpinionWell
Rank
31st
Out of 415
Sutton Place Hotel
Average Price: $310
Check Rates
Hotel Class:
21 East Bellevue Place
Chicago, 60611
View map
4-Star Hotel Rank:
14 of 39
Average review rating:
4.33
OpinionWell Value Index:
6
Traveler reviews analyzed:
BedBugRegistry
(
1
)
,
Expedia
(
54
)
,
MyTravelGuide
(
108
)
,
Travelocity
(
8
)
,
TripAdvisor
(
311
)
,
YahooTravel
(
9
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
annoy
(6)
avoid
(5)
awful
(3)
bad
(11)
bed bugs
(2)
bit dated
(3)
broken
(6)
complain
(8)
complaint
(12)
cramped
(3)
dated
(16)
delay
(2)
difficult
(5)
dirty
(5)
disappoint
(22)
disgust
(3)
downfall
(3)
downside
(5)
expensive
(14)
frustrated
(2)
hard
(2)
horrible
(5)
issue
(16)
lack
(9)
loud
(6)
lumpy
(3)
mess
(3)
mistake
(3)
negative
(12)
noise
(10)
noisy
(3)
outdated
(5)
outrageous
(2)
peeling
(2)
poor
(9)
pricey
(9)
problem
(23)
ridiculous
(5)
rock
(2)
rude
(5)
shock
(2)
slow
(5)
smell
(12)
sophisticated
(3)
stain
(4)
terrible
(4)
tiny
(4)
unfortunate
(6)
worst
(4)
wrong
(12)
See more
Complaint
Appears in 16 comments.
The following words were used in comments with
Complaint:
coffee
(2)
complaints
(17)
floor
(2)
hallway
(2)
ice
(2)
lacking
(4)
loud
(2)
noise
(4)
not
(3)
responsive
(2)
room
(4)
sleep
(2)
small
(2)
staff
(3)
unwelcoming
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
No
complaint
s in the 6 days we stayed.
"Convenient Location "
Read full review
on
TripAdvisor
5/17/2012
Vote
2.
The only
complaint
we really had was there were no plugs next to the bedside tables so our cell phones (also double as alarm clocks) were on the other side of the room.
"Great hotel in great location "
Read full review
on
TripAdvisor
11/10/2011
Vote
3.
My only
complaint
was that they never refilled our minibar, but I'm sure they would have if we had called downstairs.
"Stellar Location, Great Hotel "
Read full review
on
TripAdvisor
11/8/2011
Vote
4.
Only
complaint
was that it was to have a Continental breakfast included, which it did but a very MODEST one.
"Great Location "
Read full review
on
TripAdvisor
10/12/2011
Vote
5.
My only
complaint
was not being able to see my hotel bill on the TV.
"Very nice hotel "
Read full review
on
TripAdvisor
8/20/2011
Vote
6.
The tv could be updated, but thats really my only
complaint
.
"Great time, service and location "
Read full review
on
TripAdvisor
7/5/2011
Vote
7.
My last
complaint
is also a service
complaint
.
"The Sutton Stay "
Read full review
on
TripAdvisor
3/23/2011
Vote
8.
The staff response to
complaint
s of noise, which included people talking loudly in the hallways till 4 AM was to turn their backs and make us feel unwelcome for remarking on the noise and our lack of sleep.
"Third time was not a charm!! Disappointing! "
Read full review
on
TripAdvisor
11/21/2010
Vote
9.
The staff response to
complaint
s of noise, which included people talking loudly in the hallways till 4 AM was to turn their backs and make us feel unwelcome for remarking on the noise and our lack of sleep.
"Third time was not a charm!! Disappointing! "
Read full review
on
TripAdvisor
11/21/2010
Vote
10.
My only
complaint
was the lack of an ice machine on the floor and coffee in the room.
"Fabulous location, wonderful views, quiet rooms "
Read full review
on
TripAdvisor
11/5/2010
Vote
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