Sutton Place Hotel, Chicago, Downfall

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OpinionWell
Rank

31st

Out of 415

Sutton Place Hotel	Average Price: $310 Check Rates

Hotel Class:

21 East Bellevue Place

Chicago, 60611 View map

4-Star Hotel Rank: 14 of 39
Average review rating: 4.33

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (108) , Travelocity (8) , TripAdvisor (311) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (6) avoid (5) awful (3) bad (11) bed bugs (2) bit dated (3) broken (6) complain (8) complaint (12) cramped (3) dated (16) delay (2) difficult (5) dirty (5) disappoint (22) disgust (3) downfall (3) downside (5) expensive (14) frustrated (2) hard (2) horrible (5) issue (16) lack (9) loud (6) lumpy (3) mess (3) mistake (3) negative (12) noise (10) noisy (3) outdated (5) outrageous (2) peeling (2) poor (9) pricey (9) problem (23) ridiculous (5) rock (2) rude (5) shock (2) slow (5) smell (12) sophisticated (3) stain (4) terrible (4) tiny (4) unfortunate (6) worst (4) wrong (12)

Downfall

Appears in 3 comments.

The following words were used in comments with Downfall:
holiday (2) hotel (2) new (2) poor (2) service (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The downfall of this hotel is the poor service and the miscommunication between staff over the New Year's holiday.

"Great location but doesn't make up for the bad service. " Read full review on TripAdvisor 1/3/2011 Vote

2. The downfall of this hotel is the poor service and the miscommunication between staff over the New Year's holiday.

"Great location but doesn't make up for the bad service. " Read full review on TripAdvisor 1/2/2011 Vote

3. The only downfall is that there is no pool.

"Satisfied " Read full review on Expedia 10/9/2009 Vote