Embassy Suites Chicago, Chicago, Damage

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Rank

59th

Out of 415

Embassy Suites Chicago	Average Price: $342 Check Rates

Hotel Class:

511 North Columbus Drive

Chicago, 60611 View map

3-Star Hotel Rank: 21 of 73
Average review rating: 4.17

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (622) , Travelocity (16) , TripAdvisor (497) , YahooTravel (54)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (11) avoid (11) bad (41) big deal (6) broken (13) chipped (20) complain (19) complaint (19) damage (11) dated (8) difficult (8) dirty (19) disappoint (34) disgust (4) disturbing (8) downside (9) expensive (30) gross (5) hard (26) hassle (8) horrible (8) inconvenient (9) issue (31) lack (6) loud (18) mediocre (6) mold (9) nasty (5) negative (18) noise (34) noisy (19) outrageous (4) peeling (4) poor (17) pricey (4) problem (58) ridiculous (7) rude (9) shock (7) slow (8) smell (19) tear (5) terrible (18) tiny (10) too small (5) uncomfortable (9) unfortunate (9) worn (8) worst (10) wrong (6)

Damage

Appears in 11 comments.

The following words were used in comments with Damage:
$ (3) arrival (2) bill (4) car (3) need (3) new (2) not (2) room (3) vehicles (4)

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1. The signage needs improved to know how to get to the front deskThe room needs maintence wallpaper peeling door damage and light socket broken mini fridge not cold need better qality shampoo and soap and no bathrobe found.

"THE GREAT, THE BAD, and THE UGLY " Read full review on TripAdvisor 4/1/2012 Vote

2. Frustrating since 1) normally we don't like staying in a room with holes in the doors and 2) we told two people to note the damage so we wouldn't be billed and we still got billed.

"Overall Good Hotel " Read full review on TripAdvisor 9/5/2011 Vote

3. Worse, though, is that upon arriving at home we received a bill for $75 for room damage.

"Overall Good Hotel " Read full review on TripAdvisor 9/5/2011 Vote

4. On arrival I told both the bellhop and another employee to please note the damage so we wouldn't be billed.

"Overall Good Hotel " Read full review on TripAdvisor 9/5/2011 Vote

5. The main problem, other than the nearly-$500 damage our vehicle sustained, was that the hotel manager was unavailable.